Arenal Springs Resort

“Hotel resort, Arenal, Fortuna, Costa Rica”

A wonderful resort with beautiful gardens and an amazing view of the Arenal volcano. Staff were welcoming, friendly, efficient and attentive, always smiling & greeting us as we used the facilities or walked around the grounds. The onsite bars & restaurants were kept very clean & tidy; food and d... more

A wonderful resort with beautiful gardens and an amazing view of the Arenal volcano. Staff were welcoming, friendly, efficient and attentive, always smiling & greeting us as we used the facilities or walked around the grounds. The onsite bars & restaurants were kept very clean & tidy; food and drinks were very well presented & we were impressed by the effort made to ensure our daughter’s severe nut allergies were taken seriously. I’d highly recommend this resort to anyone travelling to the Fortuna area of Costa Rica!!!

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“First Leg of Costa Rican Adventure”

The resort was about a 3 hour drive from SJO. You go through the town of La Fortuna just outside the resort. Many shops and restaurants with a Central Park in the middle of the town. You’ll need a taxi (15 minute ride) because it’s too far to walk from the resort. The resort is upscale and is ... more

The resort was about a 3 hour drive from SJO. You go through the town of La Fortuna just outside the resort. Many shops and restaurants with a Central Park in the middle of the town. You’ll need a taxi (15 minute ride) because it’s too far to walk from the resort. The resort is upscale and is at the base of Arenal Volcano. The volcano views from the resort and the main breakfast area are breathtaking. When we arrived we were welcomed by the reception staff with drinks and a cool towel. Reception staff were very friendly. The rooms are very clean and serviced daily. Not sure how to describe it, but we had the junior suite room which is a room that is part of a villa that has two units side by side. The villas are located on several “streets” to the east of the resort and you can either walk to the main reception, dining and pool areas or call the desk and they will send a golf cart. Most people looked like they just walk around the resort. Don’t get me wrong with the street comment, all of the rooms are contained on the resort and are close to everything. There is a fresh water pool and also the hot spring pools, both of which have swim up bars where you can order drinks and food. Bar tenders did not really seem happy to help customers but the food and drinks were generally expensive but good. The breakfast buffet was really good and the workers in the dining area were very friendly and attentive. They have a smoothie and omelet station as part of breakfast and they were fantastic. Concierge staff called cabs for us for rides into La Fortuna which cost $16. They were very informative about the area and held our luggage on the day of departure so we could swim until our transportation arrived. Had a great stay and besides the attitude of the pool staff, would recommend this resort to anyone.

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“Lovely view, relaxing spring, great breakfast”

Spent 5 days and 4 nights at the Arenal springs resort and spa and had very enjoyable time. Room - the room was large with 2 big beds and a decent sized shower room. It was very clean and tidy so we were very happy to get there after a long flight and transfer. On waking up the following morni... more

Spent 5 days and 4 nights at the Arenal springs resort and spa and had very enjoyable time. Room - the room was large with 2 big beds and a decent sized shower room. It was very clean and tidy so we were very happy to get there after a long flight and transfer. On waking up the following morning, we also noticed what great view we had from the room. The gardens and then the volcano itself was a very enjoyable sight. Pool/s and hot springs - The pools were fairly small with a swim up bar separating them and were pleasant enough, not a massive amount of room to swim in if you're a keen swimmer but nice to get out of the heat in. The springs were of varying temperatures and a great was to relax and and unwind if you'd had a busy day hiking or similar. Food/restaurants - We were only paying for bed and breakfast but we thought the breakfast was absolutely first class! Very tasty produce, lots of variety and attentive and polite servers. One of us had a bad stomach for one of our days and was gutted she couldn't have breakfast that day. Staff - the staff were great at this hotel too. From the welcome drink to the waiters/waitresses and reception staff, all were very polite and went out their way to help. We had a trip on a certain day and it begun earlier than breakfast started. We asked if anything could be done at the reception the night before and they were going to get us a little breakfast made up to take on our trip. It just so happened we got a message from the tour operator that our trip was going to be made later as other people at our hotel had also not wanted to miss breakfast so they made the trip later and we were able to cancel the packaged one that was going to be made and eat as normal in the restaurant. We did pay to eat in the restaurant one evening and the food was again, very good. We loved La Fortuna as a place and if we were returning for another holiday, Arenal Springs Resort and Spa would most definitely be a hotel we'd return to.

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“Ok stay at an ok place (great people though!)”

We live in Costa Rica and my sister and husband were visiting us at the beach. We decided it would be fun for all of us to go to La Fortuna at the end of their trip for something different and to see Arenal. We had a hard time finding a place that could accommodate us because most places were ful... more

We live in Costa Rica and my sister and husband were visiting us at the beach. We decided it would be fun for all of us to go to La Fortuna at the end of their trip for something different and to see Arenal. We had a hard time finding a place that could accommodate us because most places were fully booked by the time we were looking. We found 2 rooms available here and booked them quickly. We had a great time, it’s just this place didn’t really even feel like Costa Rica. It was very resorty (and I know I know it’s a resort so I should have researched more) . There are so many rooms/ casitas you feel like you’re in a development in the States or something. It was beautifully kept and very clean but also sort of sterile? Like not many trees etc. The staff were all very friendly and accommodating, always had smiles on , even though their hours seemed extremely long. The pools were nice and clean and comfy. The worst part was the food . Expensive and sub par , what you would expect from a tourist trap. Food service throughout Costa Rica is generally slow , and it was fairly slow here as well but was expected. We waited once for an hour for chicken fingers and nachos that when they finally did arrive were cold , we were too hungry too care and couldn’t find our server anywhere anyway LOL. The food was the worst at their “typical cuisine” restaurant. I’m not sure what constitutes it as a “comida típica “ restaurant. It is wildly expensive and has a large menu but has nothing any of us wanted to eat, especially for $50-$60 a plate. We decided to share 2 orders of chicken rice (which was $40 per plate and meant to be shared) and the plates were ample but it most definitely was the strangest chicken rice I’ve ever eaten. It was more like risotto with a ton of saffron (no wonder the price was so high) and some pieces of grilled chicken with a little bit of pico de gallo around the edges? Strange. It was overall an ok stay and at ok place that was extremely expensive for what it was. If you stay here, I would definitely recommend eating at restaurants in the town and not at the resort.

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