Description
Situated on the island of Cayo Guillermo, Hotel Sercotel is a perfect oasis for those seeking sun and relaxation. Is located Beachfront in Cayo Guillermo in a unique paradise in the Caribbean, surrounded by lush gardens and wide open spaces, highlighting its magnificent white sand beaches and shallow waters in an ideal area for kite surfing and approximately 40 km from the Cayo Coco airport. I... more
Noted for its five star accommodation in Cayo Guillermo and its pretty walkway over the water with viewpoint and private shady cabins and beach named after Ernest Hemingway, is the ideal choice for fans of scuba diving, fishing and enjoying the beach and water with special offers for these activities, located in extraordinary pristine surroundings.
Interantional, Italian, Cuban, Creole, Grill
- Shuttle transfer
- Beach transfer
- Entertainment
- Live music
- Entertainment for adults
- Entertainment
- TV lounge
- Pool table
- Dartboard
- Games room
- Shops in hotel
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary Wi-Fi
- Services
- Kids' club
- 24-hour reception
- Kids´ club
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Foreign currency exchange
- Wake-up call
- Gardens
- Sun terrace
- Terraces
- Tumble dryer
- Coffee machine
- Security service
- Barbecue
- Hair dryer
- Bike rental service
- Medical service
- Kids´ playground
- Play area
- Children’s pool
- Cot
- Towel service
- Serviced office
- Conference centre
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Breakfast room service
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Sauna
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Means of communication with the center
- Airport transfer
- Smoking
- No smoking allowed anywhere in the hotel
- Swimming pools
- Recreational area
- Children’s pool
- Sunbeds
- Adults-only outdoor pool
- Deposit:
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Very good
Based on 1274 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1274 TripAdvisor reviews
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Nate W
18/04/2024
“They have the greatest people at starfish!!”
The people are fantastic!!! Especially Leo Frank Garcia Torres, Yorky, Nildrey and Eric at the bar! You just can't beat them, they are the greatest people!! They get really involved with the games and activities, and the best activities at that! They are the reason I'll be visiting this same re... more
F
Fraser P
18/04/2024
“Try this place”
Starfish was a great time, we all enjoyed ourselfs here on the island, with staff being so wonderful. Especially Leo, he is the man for entertainment, always keeps you busy ! Everyone is friendly and kind. This is a spot you wanna try and come back too
B
Brandi D
17/04/2024
“Good vacation.”
Hotel sucks, no towels for 6 days, food makes you sick, but the people and the beach are AMAZING. LEO, the most greatest human here. His spirit is sooooo high on life and he brings a smile to everyone!! Eric the beach bartender is phenomenal nails it everytime! Love the people, the resort is awfu... more
M
martin i
15/04/2024
“5 stars best animation team”
Very friendly staff , nice hotel , very good service and specially nildery and her husband from the animation team They are really the best .... We used the wooden bungalo and was beautiful Nice view , 2 rooms , 2 washrooms , separated private room
L
Lisa M P
14/04/2024
“Cuba means family”
What can I say I love this place! This is where I found my Cuba family! I'll keep coming back! The entertainment Nildrey and Joel and their team are amazing! They arent just workers of the resort they are family! They aim to please every time. Cuba means family can't wait to see you all again.