On 23 January 2020, the new Balearic Law against Tourism Excesses entered into force, which prohibits all-inclusive deals with unlimited alcoholic beverages. Only a maximum of three alcoholic beverages per guest will be served during lunch and/or dinner.
We would also like to inform you of the following restrictions included in the law:
Practices which may endanger the life, health and physical integrity of guests are strictly prohibited at hotels, apartments and holiday properties. These practices include climbing from one balcony or window to another and jumping from inappropriate places such as balconies into swimming pools (a practice widely known as ';balconing';). Guests breaking the law will be immediately banished from the property and may be fined, states the law and the corresponding municipal regulations. The hotel/apartment manager or property agent must order said guests to leave immediately, which may require assistance from the security forces.
Failure to comply with the prohibition of practices which may endanger the life, health and physical integrity of guests will be considered a serious offence. In the Balearic Islands, serious offences are subject to a fine between 6,001 and 60,000 euros.
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Based on 635 reviews
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Showing 5 featured reviews out of 635 TripAdvisor reviews
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Lish_tia
06/01/2024
“Brilliant Holiday my favourite !”
I stayed here a year ago and it was brilliant! I don’t know why all these Karen’s and snowflakes are giving two stars!!! - I thought it was amazing for what we paid. We went half board and from start to finish this holiday was fantastic and I would choose to come back again we had hotel at the ... more
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linda5119
Tamworth, United Kingdom
23/10/2023
“Great week at Castello”
We have just returned from our second visit to Castello village. Had a lovely relaxing holiday especially with our deluxe seaview room with hotub. Our room was spacious, a great shower/bathroom anda lovely sea view. The food was good and the staff pleasant and helpful. Could not fault it. Will... more
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Wanderer33267977219
22/10/2023
“Great holiday ”
A very friendly, welcoming and clean hotel I had a problem with the water they dealt with it quickly it could not be fixed so they moved me to another room nothing was too much trouble would recommend it
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andy_pandemonium
Leeds, United Kingdom
13/10/2023
“Beautiful”
A wonderful hotel and staff who will help your visit a pleasent stay, Our second visit to the Castello, everything at this hotel is excellent, a variety of food at the resteraunt and a change to the snack bar in the afternoon, Ervis was the waiter who looked after us at dinner time bringing drink... more
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juliemead14
London, United Kingdom
25/12/2023
“Needs attention but Staff Fantastic”
Third visit this year. Staff as always so fantastic so helpful and always friendly especially the restaurant staff, Emmarella, Elvis! However because of building new hotel next door...money not spent on Castello Village, door out to balcony difficult to open, kept sticking things needed painting... more