Grecotel Meli Palace

“Lovely secluded getaway for relaxation.”

Lovely secluded beach and relaxing atmosphere. Very friendly and genuine staff on the pool side bar/ restaurant/ reception. Quality cocktails on the all inclusive. Very tasty food including stifado on the lunch buffet. To make the hotel even better would suggest having more lighting by the seati... more

Lovely secluded beach and relaxing atmosphere. Very friendly and genuine staff on the pool side bar/ restaurant/ reception. Quality cocktails on the all inclusive. Very tasty food including stifado on the lunch buffet. To make the hotel even better would suggest having more lighting by the seating area in the evenings and provide guests with a pot of coffee on the table at breakfast which always gets a big plus.

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“Small and friendly”

Nice, small and very friendly hotel, its the staff here that make the difference nothing to much trouble. A little out of the way, nothing is around to walk out to, but sissi and malia either side and just a few euros in a taxi. My husband and I stayed here with our daughter who has very limited ... more

Nice, small and very friendly hotel, its the staff here that make the difference nothing to much trouble. A little out of the way, nothing is around to walk out to, but sissi and malia either side and just a few euros in a taxi. My husband and I stayed here with our daughter who has very limited mobility and special educational needs, although the hotel was lovely, they're not set up for disabled travelers, the pool had only ladders into it so my daughter couldn't get in or out, and the kids pool wasn't suitable as shes an adult. The hotel is built on 2 levels with lots of steps and only 2 small lifts, which i could see may be a problem should the hotel be busy, which thankfully it wasn't when we stayed. The restaurant staff are amazing, but run off their feet, maybe a couple of drinks stations so guests can get their own drinks would take some pressure off the staff? Cannot end this without a big shout out to Ioanna and Anna, both ladies went above and beyond to help us and our daughter enjoy our holiday here.

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“Lovely hotel”

I really enjoyed staying at this hotel. The room was fresh and felt clean. The hotel itself was so lovely, and the staff were too. It’s right on the beach and there were always plenty of sun loungers you could move onto the sand, grass or by the pool. The pool was also nice and warm. There were p... more

I really enjoyed staying at this hotel. The room was fresh and felt clean. The hotel itself was so lovely, and the staff were too. It’s right on the beach and there were always plenty of sun loungers you could move onto the sand, grass or by the pool. The pool was also nice and warm. There were plenty of snacks, food and drinks always available!

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“Honest review - improvements needed! ”

Honest review!! Just got back from a weeks stay at the Meli Palace as a family of three (2 adults, 1 teenager!) I will start with the positives - location is lovely and peaceful surrounded by mountains but overlooking the sea and the private beach. Hotel lobby and seating area outside is mo... more

Honest review!! Just got back from a weeks stay at the Meli Palace as a family of three (2 adults, 1 teenager!) I will start with the positives - location is lovely and peaceful surrounded by mountains but overlooking the sea and the private beach. Hotel lobby and seating area outside is modern and clean. Check in / out was easy and relatively quick. We unfortunately had a problem with our room on the first night and after a quick trip to reception in the morning the manager sorted us a new room within an hour which we really appreciated. The food was lovely and all three of us found something to eat whenever we ate in the main restaurant. Having some named branded spirits at the bar was good and the juices didn’t seem to be the super fake “made from concentrate” ones which was nice. Always found a sun-lounger either down on the beach or by the pool, it was hit and miss how quickly the beds would be taken! There was a husband and wife duo working in the main restaurant and they were fantastic (I can’t remember their names) they were always smiling amongst the chaos and stopped to chat…the lady also made the best lattes which was great! She gave us all a hug goodbye on our last evening 🙂 Unfortunately we thought there were a few negatives. The main one - the beds….genuinely never slept on a mattress so uncomfortable and we all had very minimal sleep throughout our stay. The bedrooms and bathrooms are in desperate need of refurbishment- hotel is marketed as 4 star and the accommodation is definitely is not that level. The only bar that’s open during the day is the one by the kids pool and if you want a quiet coffee up in the lobby area you have to go down to the beach to have a coffee in a paper cup as we were told we couldn’t take “real cups” away from the seating area which is next to the kids pool….not very quiet and relaxing! For the size of the hotel I really think the lobby bar should be open all day for people who want to stay at the top end of the hotel away from the beach / pool. Breakfast - was unorganised chaos!! I’m not sure if the hotel thinks table service for drinks makes the hotel 4 star but it just creates frustration for staff and guests. Being seated then having to wait for a waitress to take your order then bring your drink (in a tiny shot glass size glass!) was VERY frustrating. Many days we waited 20 minutes plus just to have our drinks order taken. Staff are running back and forth trying to fill drinks orders (that unfortunately often came wrong as they were trying to serve so many tables at once) A lot of the staff looked fed up and and there was clear tension many days when they were snapping at each other and a few guests. It seems the hotel do this to stem the amount of drinks guests have at meal times - not what I would expect from a 4 star resort! Having self serve drinks for breakfast would immediately alleviate the stress and chaos meaning staff could focus on clearing tables and seating guests and not look so harassed when this is obviously the busiest meal time. Men are instructed to wear long trousers in the evening for the restaurant and although I can see that the hotel is trying to create a classier atmosphere with this I feel it’s abit wasted, I understand requesting guests to come smartly dressed but I saw many men in nice dress shorts etc who looked fine. If the whole hotel was a clear 5star environment I would fully understand the long trouser rule but when there are stray cats wandering around the restaurant and screaming children running around it just seems abit odd! The last thing is at night the seating area outside of the lobby bar isn’t sufficient, it was packed every night and if you wanted to enjoy the entertainment you were lucky to get a seat or you would end up sat inside by reception. The lighting outside is also very poor….definitely need abit more in the evening. To finish, we had a nice trip as getting away from home for a week is always good but I wouldn’t return to Meli Palace. With some significant investment in the bedrooms / bathrooms and a restructure of the staffing at meal times etc I do think it could be a nice 4 star hotel.

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