Hotel Palazzo Sitano

“Central and well located”

The hotel is very well located. You can for sure just walk anywhere. It was a bit tricky to find it, as we were driving from mainland and the hotel is located right in middle of the historical centre where cars are not allowed. But the hotel receptionist arranged for someone to come, pick up the ... more

The hotel is very well located. You can for sure just walk anywhere. It was a bit tricky to find it, as we were driving from mainland and the hotel is located right in middle of the historical centre where cars are not allowed. But the hotel receptionist arranged for someone to come, pick up the car and park it. Breakfast is well served, with options of hot and salty food (as in Italy breakfast is mostly sweet). Rooms are very comfy and air worked well in one of the rooms. We were staying in a family joint room (family of 4). The room my kids were in didn't have a bed, but a sofa roll out bed. It was not comfortable to them (2 big teens sharing). I don't understand why they didn't have a bed, as the room was huge and it could easily fit 2 queens . The room had Frescos ceilings ( ceiling hand painted decorations) all around the ceiling in both rooms. It seemed that it was restored during the renovation. I have never seem something quite like it in all the hotels rooms I have stayed around the world. It was very special. One of the reasons I booked this hotel was because it said on its description that they had laundry, but in reality they didn't. It was a paid service laundry. So we had to find somewhere to do laundry. The last thing is that I didn't find the hotel very clean. The floors inside the rooms were of dark wood and it was possible to see dirt.

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“Great location - shame about the noise!”

Positives: The location is fantastic. Friendly staff. Breakfast was quite nice although the cakes tasted a bit old. Good Aircon. Clean. Negatives: It was very noisy and my husband didn't get a lot of sleep. Plug sockets are difficult to work out. Lighting was bad - super dark - they only used la... more

Positives: The location is fantastic. Friendly staff. Breakfast was quite nice although the cakes tasted a bit old. Good Aircon. Clean. Negatives: It was very noisy and my husband didn't get a lot of sleep. Plug sockets are difficult to work out. Lighting was bad - super dark - they only used lamps to light the room which we found strange. No chairs on balcony. Would have rated better if it wasn't advertised as a four star. We did not feel that the hotel lived up to the standards of other four star hotels.

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“Nice smart hotel”

Hotel was clean and staff were helpful, and very covid aware with mask wearing and not sharing lifts etc. Breakfast slots had to be booked the day before due to Covid and table service only, but they do offer gluten free options for coeliacs. Great location where you can just walk out into the ev... more

Hotel was clean and staff were helpful, and very covid aware with mask wearing and not sharing lifts etc. Breakfast slots had to be booked the day before due to Covid and table service only, but they do offer gluten free options for coeliacs. Great location where you can just walk out into the evening night life and restaurants. We did have a power cut just as we were about to get into the lift one day and were left in the pitch black having to use our phone torches to get down multiple flights of stairs and then had no hot water for two days - assuming power cut was caused by the boiler blowing a fuse or something, so ended up having to use cold water to wash my hair.

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