Description
Facilities: The resort welcomes guests in a 9-storey building with 6 lifts and 371 rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. ... more
Ubicacion privilegiada, frente a Plaza la Isla y a unos metros de plaza kukulcan. A solo 20 kilometros del aeropuerto. Todas las habitaciones son vista al mar. Todas las habitaciones cuentan con balcon independiente. Extensa playa. Concepto único basado en la fusión de los sentidos cerando experiencias memorables. Todas las habitaciones tienen menu de aromaterapia.
Various dining options are available, including a dining room, a café and a bar. Guests can enjoy the culinary delights of 4 air-conditioned, non-smoking restaurants with separate areas for smokers. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include a bed and breakfast package, full board and all-inclusive.
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- Pets
- Pets allowed
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Valet parking
- Restaurants
- All-inclusive restaurant
- Themed restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant guide
- Services
- Indoor pool
- 24-hour reception
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Library
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Club
- Banquet and event room
- Medical service
- Vending machines
- Wedding service
- Cloakroom
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Children’s pool
- Umbrellas
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- Pool table
- Games room
- Shops in hotel
- Computer room
- Aerobics
- Smoking
- Smoking areas
- Wi-Fi
- Pay-per-use Wi-Fi
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Excellent
Based on 14601 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 14601 TripAdvisor reviews
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N7467FFtarab
Syracuse, Indiana
17/05/2024
“Another amazing trip”
Always a great experience at Live Aqua! Cannot say enough for Omar at the Aka Bar, the best service and the best drinks, Omar is amazing. Was here for a week and cannot beat the facilities and a little piece of paradise. This is one of my favorite places in Cancun.
M
Matthieu R
Matthews, North Carolina
17/05/2024
“2nd time live up to expectations”
Excellent service and beautiful property: hotel, beach and landscaping. We love the true adult (no family or very young adults) atmosphere which we were seeking. One can enjoy the sound of the ocean (I don’t understand why anyone would bring music on the beach and disturb other guess!) We used... more
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Stephanie S
16/05/2024
“Amazing people!”
We always have an amazing vacation at Live Aqua! The rooms are always clean, and we really appreciate our cleaning staff and turn-down service, such a nice room all day and all night! The spa staff is so nice, friendly, and attentive. Taimi is the best spa attendant in the world (I mean it lit... more
T
toituc2020
15/05/2024
“Excellent Dining Experience”
MB restaurant is a top notch place for a romantic dinner. Everything from the service, the wine, and the food was excellent. The restaurant manager and the chef were there to explain every dish and the wine pairing was wonderful. I would recommend this for a one of a kind dining experience.
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MarioPorterR
Guatemala
17/05/2024
“Very Bad Drinks”
A good All Inclusive Hotel, nice beach, pools a little bit to hot for 33 degrees weather, food is ok, my favorite was breakfast, the service at the pool is not good. They guy at the Juices for us was the best, and the security man was awsome helping us finding a cap that was lost. What the hotel... more