Description
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.. Featured amenities include multilingual staff and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request... more
With a stay at Na Balam Hotel in Isla Mujeres (Centro - Supmza 001), you'll be steps from North Beach and 12 minutes by foot from Isla Mujeres Ferry Terminal. This beach hotel is 8.6 mi (13.8 km) from Playa Mujeres Golf Club and 9.1 mi (14.6 km) from Ultramar Ferry Puerto Juárez.. Distances are displayed to the nearest 0.1 mile and kilometer. North Beach - 0.1 km / 0.1 mi Aztlán Galería - 0.2 km / 0.1 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi Isla Mujeres Cemetery - 0.5 km / 0.3 mi Miguel Hidalgo - 0.6 km / 0.3 mi Parador Fotográfico - 0.7 km / 0.4 mi Cocal Beach - 0.8 km / 0.5 mi Isla Mujeres Ferry Terminal - 1 km / 0.6 mi Garrafon Natural Reef Park - 2 km / 1.3 mi Crayola House - 4 km / 2.5 mi Mundaca House - 5.7 km / 3.5 mi Shark Beach - 6.6 km / 4.1 mi Capitán Dulché Museum - 6.8 km / 4.2 mi Parque de los Suenos - 7.1 km / 4.4 mi Joysxee Floating Bottle Island - 7.4 km / 4.6 mi The nearest major airport is Cancun Intl. Airport (CUN) - 35.1 km / 21.8 mi. Near Miguel Hidalgo.
Hotel highlighted for…
Deluxe Room1 King Bed 592-sq-foot (55-sq-meter) room with partial sea views Layout - Bedroom and sitting area Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request) Practical - Safe Comfort - Air conditioning and daily housekeeping Non-Smoking Room is accessed via exterior corridors Room - Pool Side View2 Double Beds 581-sq-foot (54-sq-meter) room with pool views Layout - Bedroom and sitting area Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request) Practical - Safe Comfort - Air conditioning and daily housekeeping Smoking/Non Smoking Room is accessed via exterior corridors RoomThis double room features air conditioning and seating area.
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At Na Balam Hotel, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the beach bar..
- Entertainment
- Entertainment for adults
- Games room
- Shops in hotel
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Room service
- Laundry
- Safe
- Ironing board
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Terraces
- Sale of tours
- Security service
- Hair dryer
- Doctor
- Banquet and event room
- Bike rental service
- Credit cards accepted
- Ice-cube maker
- Housekeeping service
- Medical service
- Wedding service
- Courtyard
- Postal service
- Kids´ playground
- Play area
- Babysitting service
- Year-round outdoor pool
- Hair salon
- Medical centre
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Jacuzzi
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Umbrellas
- Adults-only outdoor pool
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Shuttle transfer
- Airport transfer
- Transfer to ferry terminal
- Shuttle
- Smoking
- Smoking areas
- Languages
- Spanish
- English
- Multilingual
- Check-in/Check-out
- Check-in: From 3.00 pm to 23:00
- Check-out: From 12.00 pm to 12:00
- Minimum registration age without supervision
- 18
- Deposit:
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- #{ depositTime }
- General
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- : #{floorNumber}
- #{ registryNumber }
- Administration fee
Good to know
About the deposit
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Late check-in/key pickup: #{ lateCheckin }
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Very good
Based on 1022 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1022 TripAdvisor reviews
M
Margo B
08/03/2024
“Absolutely Fantastic”
We had a fantastic stay at Na Balam! It is a lush little oasis in a great location. One block to the beautiful north beach and walking distance to tons of restaurants. The staff was super friendly and helpful. We loved the breakfast and enjoyed fresh fruit, huevos rancheros, juice and coffee. We ... more
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Sue F
Cancun, Mexico
22/09/2023
“Whale sharks and tranquility ”
Beautiful, tropical setting, peaceful and unassuming. Clean rooms, pool, beach beds and breakfast included with table service. Located on the non crowded end of playa Norte, but easy walk to everywhere.
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WayneToTheMax
Sugar Land, Texas
15/06/2022
“Lacking the normal room accessories”
Our downstairs room was very nice. Clean. All bathroom facilities worked nicely. However there was no coffee pot. There was no hot water for tea in the morning. No iron. The lobby did not offer any of that either. While the staff was certainly professional and helpful, they had no resources to of... more
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Tracy W
Tulsa
27/02/2024
“Not perfect but good for our needs this trip!”
The location for Na Balam can't be beat. I was literally 140 steps from my room to the soft sands of the best part of Isla. We did a package for about $270 a night that gave us a daily breakfast, a welcome drink, one 3 course dinner per stay and one massage per room. That was a bit weird - let'... more
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Sophie R
New Orleans, Louisiana
20/02/2024
“Overpriced for the Offering”
We stayed at Na Balam last week and I have to say I was disappointed. At ~$270 all in per night I was expecting a lot more. The hotel has a fantastic location within a few yards of Playa Norte and a good snorkeling area for kids but that is where the value ends. The hotel is not a boutique ho... more