Description
This hotel is situated at the heart of Playa del Carmen. Guests will find themselves within easy access of a host of attractions in the area. The hotel is located close to the ecological theme park, Xcaret, the Xel-Ha aquarium and the ancient Tulum. Guests will find themselves just 500 metres away from links to the public transport network and 800 metres away from the beach. Cancun Internationa... more
-The Real Playa del Carmen offers you a fine selection of restaurants and-bars designed to provide you with excellent choices for your dining pleasure-while adding variety and fun to your nightlife. You will find yourself-surrounded with warmth and true Mexican ambiance and our great wait staff-will ensure that you receive outstanding service.
- Parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids' club
- Room service
- Safe
- Ironing board
- Car hire
- Foreign currency exchange
- Luggage storage
- Wake-up call
- Gardens
- Library
- Sale of tours
- Shops
- Hair dryer
- Bike rental service
- Credit cards accepted
- Medical service
- Wedding service
- Kids´ playground
- Serviced office
- Conference centre
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Entertainment
- Pool table
- Shops in hotel
- Smoking
- No smoking allowed anywhere in the hotel
- Swimming pools
- Recreational area
- Children’s pool
- Sunbeds
- Adults-only outdoor pool
- Bars
- Bar
- Tea and coffee in common areas
- Restaurants
- Restaurant with breakfast buffet
- Deposit:
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Very good
Based on 975 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 975 TripAdvisor reviews
S
suefrancis01
Playa del Carmen, Mexico
21/09/2019
“Joe and Susan Francis”
We enjoyed our stay and the staff was wonderful. David Huicochea or butler was so accommodating in every aspect! The entire staff at Spice worked very hard to make sure we had everything we need and more. José García was our main guy plus 14 other spice wait staff that worked with him.
T
T34T
27/12/2018
“Awesomeness”
David, our butler for the trip was superb! We could not ask for better service than what David provided! From setting up our cabana each morning to making reservations for us, he provided top service to my group above and beyond our expectations.
H
heath222
STATHAM
03/03/2017
“Wonderful Week!”
What a great place and the staff! The restaurants and facilities are tops. Javier, Nahum, & Israel in Spice were always helpful. Marco and staff in Marie, Maria took good care of us. The entire campus was clean and well kept. You can't go wrong vacationing here.
S
sunshine_warrior
Cary, North Carolina
24/01/2018
“Another Great Trip!!!”
Let me start out with 2 people I want to personally thank. Francisco Pacoc Loco from the Mediterranean Restaurant and Gerardo our bartender by the Mediterranean Restaurant! These two gentlemen came to work each day with smiles on their faces, friendly, professional and became friends! We ha... more
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Pernell V
Phoenix, Arizona
12/02/2018
“Good little place in a great location”
This is a small hotel in playa del carmen, you can't compare it to the larger resorts simply because one: It has no beach, two it is a smaller category. However, they offer nightly shows, they do have transportation to the beach, they have a 24hr bar and they also have good food. If you are on ... more