Hard Rock Hotel Riviera Maya Hacienda Family Section

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service Meals and beverages at companion properties Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. Water activities Kayaking Snorkeling Land activities Climbing wall Fitness facilities Tennis Tennis lessons Volleyball Lessons/classes/games Aerobics Bartending Cooking Dancing Language Pilates Water fitness Yoga Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties Not included Motorized water sports Scuba-diving excursions Scuba-diving lessons Childcare Spa/beauty facilities and services Activities and services offered by independent operators Offsite tours Transportation to offsite activities. Optional fees: Airport shuttle fee: USD 68 per person (roundtrip) Pet fee: USD 150 per pet, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 5:30 AM. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: Smoking permitted.

• Unlimited golf at Riviera Cancun Golf Club - 25% Service fee • Unlimited golf at Hard Rock Golf ClubTM Riviera Maya - 25% Service fee • Eco-archaeologist & Adventure packages ($) • Tulum & Coba ($) • Riviera Maya’s best attractions nearby ($) • 5th Ave. Playa del Carmen ($) • Xcaret, Xel-ha, & Xplor parks ($) • Fishing tours, scuba diving, & snorkeling ($) ($) - Fees apply