Hotel Indalo Park

“Great but the Music is a killer”

We really enjoyed the hotel. The rooms were great and clean but the music of the evening program is deafening loud. Its fun if you like the program but we actually had to leave the hotel several evenings to escape the blasting music. On one evening where we liked the music and stayed, it was imp... more

We really enjoyed the hotel. The rooms were great and clean but the music of the evening program is deafening loud. Its fun if you like the program but we actually had to leave the hotel several evenings to escape the blasting music. On one evening where we liked the music and stayed, it was impossible to get something to drink. Waiters were running up and down the middle area but completely forgot about the side tables. At some point, maybe 30 mins later, I got up to order directly from the bar, where they did not serve me because they said outside is table service only ....funny, as that worked so well ..... i was asked where we were sitting, so someone will be with us shortly but that did not happen and after about another half hour we simply left the hotel to finally get a drink. I know August is a busy time but not getting a drink for an hour is not my ideal holiday.

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“Loud amplified music-may not suits everyone.”

Honest review. Hotel reply will deviate to protect their business. 1. Mid of May and beginning of June-the hotel is very-very busy, predominately occupied by Irish people with the amplified music during the day and late evenings. May not suits everyone. Three families from UK, Holland & Germany ... more

Honest review. Hotel reply will deviate to protect their business. 1. Mid of May and beginning of June-the hotel is very-very busy, predominately occupied by Irish people with the amplified music during the day and late evenings. May not suits everyone. Three families from UK, Holland & Germany arrived at evening entertainment on 31/05/2023 and being told: “Irish only, you are not allowed”. Reception been politely informed. 2. “Idalo Boulevard restaurant”: few times the wrong orders, despite pointing on menu, due to a language barrier. At 20:00-23:45 - very loud amplified live music – you will be unable to sleep in your room, even with deeply inserted ear plugs. Located 50 meters away and right opposite the hotel rooms. For 7 days -not suits everyone. Smell of weed, shouting, etc., as people are enjoying the live music, alcohol. May not suits everyone. 3. Staff is very friendly, especially reception girls (not Pere-with the answer “No” to any questions). Very friendly, polite, smiley, helpful ladies- Katya, Lithuanian lady, Dunya and all restaurant and reception staff. 4. We have purchased a bottle of Spanish wine to taste from the store next door, but bar staff and Pere categorically refused to borough (10 sec) the corkscrew opener. Not the issue-we have purchased one next door. 5. The room 505 was full of ants (food, fruits free). Requested the chemical treatment. Room floor never been cleaned for 7 days. Photos are demonstrated to the reception staff on two occasions, but no avail. One occasion-the towels not been changed. 3 x requests over the phone and in person at reception-towels been replaced at 23:15 (!) on 02/06/2023. 6. Room 505 (Junior suite superior sea view) located right next to a busy road and T-junction, the busses with loud engines and noisy air-conditioning units, located on the roof, parked outside with, cars-using horns, bikes will be affecting your night (echo between two closely located hotels). Hotel was packed and no other (quieter rooms) were available for 3 days. 4th day – hotel offered to check the other rooms, but as all located opposite amplified live music area – there will be a minimal difference. The train line, 100m away-room windows are not blocking the noise. Road below Torrento de Can Gelat is also affected but drunk, loud groups of people, passing by. Sea view-partial between three buildings, located on the seaside 1st line. 7. Our children took some fruits from the hotel internal restaurant following breakfast to eat outside – but been told to leave everything there. Which is a bit upsetting. 8. Rooms are very modern and stylish, insulation isn’t great – all street and amplified music noise will be inside the room. The slightly tinted glass walls between the toilet, bath and the bedroom are suitable for newly wed couple, may not for a family, where you can see through and hear everything. 9. Parking is 10euro, compared to a worse hotel opposite –“Tahiti Playa”, where 25 euro per night (second trip to “Tahiti Playa” in August has been cancelled immediately). 10. All our comments have been very politely explained and shared with the hotel reception staff on three occasions.

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