Servatur Green Beach

“Fab time”

The room was as pictured online, the reception staff were fab, nothing was to much trouble no matter what time. The beds were very comfortable, slept very well. The pool was clean and safe for all. The hotel was quite, a relaxing time, and night life a 20 minute walk. Beaches within walking dista... more

The room was as pictured online, the reception staff were fab, nothing was to much trouble no matter what time. The beds were very comfortable, slept very well. The pool was clean and safe for all. The hotel was quite, a relaxing time, and night life a 20 minute walk. Beaches within walking distance. A great holiday.

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“Pleasantly surprised!”

Having read some negative reviews, i wasn't expecting much but was pleasantly surprised. It was only a short stay for a family event. The rooms were clean, no bad smells, with comfortable beds (I'm hyper sensitive to this) and a good shower - my main priorities. Good to have a separate living spa... more

Having read some negative reviews, i wasn't expecting much but was pleasantly surprised. It was only a short stay for a family event. The rooms were clean, no bad smells, with comfortable beds (I'm hyper sensitive to this) and a good shower - my main priorities. Good to have a separate living space and bedroom. I didn't really use the living space but if staying longer I'm sure it would have been fine including fridge, toaster, hob, kettle, microwave, coffee maker and importantly a bottle opener as it's Spain and they don't do screwtops. Everything seemed to work but didn't test it all. Lots of hanging and storage space in the bedroom. No fans or Aircon though which at 28 degrees wasn't an issue but probably would be when it's super hot. It was a ground floor room which was a bonus as the patio area led directly to the sunbeds, pool and pool bar. There were two sunbeds for the room and plenty of sunbeds around the pool area which is important in the morning as the sun rises behind the hotel. It was half term so i can't see a lack of sunbeds being an issue and by late morning the sun is shining on the front of the hotel. The patio area was comfortable and the grass was fine. It's the Canaries not England! All staff were friendly and helpful. The pool bar was good value but I only had a Caesar salad there and some garlic bread which I thought were very good. Can't speak for the other food choices. Nothing wrong with the breakfasts either. Didn't use the pool but plenty of others did and looked fine. Didn't use the restaurant either except for breakfast so can't comment on that. Would i bring my family here for a longer stay? Yes.

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“No aircon!!! Hotel and area badly need a refurb!!!”

The hotel looks great in the pictures but isn't so good in the flesh it needs a good refurb and it really needs air conditioning in the rooms. There is no aircon anywhere in the hotel, They open doors to try to get a draft blowing through. The hotel and grounds are kept quite clean and tidy but n... more

The hotel looks great in the pictures but isn't so good in the flesh it needs a good refurb and it really needs air conditioning in the rooms. There is no aircon anywhere in the hotel, They open doors to try to get a draft blowing through. The hotel and grounds are kept quite clean and tidy but not the best we've been to. The Bar hours are poor. No food served 'til 1pm at the pool bar so if you arrive after 10am when the restaurant closes you can't get any food 'til after 1pm then it closes very sharp at 4 to 4:30pm and the piano bar doesn't open 'til 5pm. So if you've been out for a walk and arrive back between 4pm and 5pm you can't get a drink in the hotel and the nearest bars are not very close, The onsite supermarket is very basic and expensive. The advertised piano player in the piano bar was non existent while we were there until our last night when he appeared. We paid extra for a "superior" room but didn't see anything superior about it!! The towels were frayed and well worn, the cleaners must clean the rooms with the doors open because when we closed the apartment door there were peanuts and dirt behind it, the complimentary shower gel was watered down drastically, then wasn't replaced by the cleaners. We had to go to reception to ask for more. When we booked it said we got pool towels supplied but there were none. We did get the bottle of fizzy plonk, water and a bag of peanuts as stated. Rooms above 50 on each floor don't get any sun 'til late afternoon then only get a couple of hours before dark, so if you book a room make sure you select a pool view if you want sunshine during the day!! The whole area around the hotel is pretty run down too, most of the bars/restaurants were closed on the road up to the Spar supermarket and the ones that did open did so at they're own discretion not by the hours advertised outside them. There was nothing in the other direction into Aguineguin for quite a distance, there are only a few bars/restaurants down on the beach area. So a very poor choice for eating or drinking out. Luckily Puerto Rico and Mogan beach are only 10 minutes away on the bus and only costs 1.40€ to get to. Bus service is great during the day. If you like to swim and sit on the beach all day this area is ideal for you. If you like a good choice of restaurants and a wee bit of entertainment at night go somewhere else!! Other reviewers have said a taxi from the Airport is 38 to 40€. It cost us nearly 70€ each way. Would we go back? No way!!

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“Won’t go again”

Stayed here with my adult daughter. I had booked a superior room as it sounded perfect for us! We arrived late and the transfer dropped us off at the top of the road at a bus stop! That was an experience to find where we had to go. HOTEL Not what we were expecting and difficult to see what was su... more

Stayed here with my adult daughter. I had booked a superior room as it sounded perfect for us! We arrived late and the transfer dropped us off at the top of the road at a bus stop! That was an experience to find where we had to go. HOTEL Not what we were expecting and difficult to see what was superior about it. We were given a ground floor apartment. The corridor to the room was dark at night. The room has no AC and NO air! We had to even leave the bathroom door open as the heat was unbearable with no working extraction fan. The shower had good water pressure, but the shower cubicle looked like it was homemade….and very narrow. There is no ventilation in the bedroom and very poor lighting. We managed to get a fan for the bedroom, but only moved warm air around. While we were in the apartment, we had to open the front door to allow a through draft. We had 2 sunbeds and a small table and chairs outside. We didn’t like to use the sunbeds as they didn’t bother to cut the grass and we saw mushrooms growing and bugs within the grass. The 2 chairs outside were odd and very uncomfortable, all the other rooms looked like they had lovely chairs. I spoke with reception and checked if we were put in the wrong room and explained that I had paid extra for the upgrade, but felt it was a basic room. The safe didn’t work, we were not left any pool towels and very uncomfortable chairs outside. I was told that we were in a superior apartment. I was told the chairs would not be changed and we should have collected pool towels from reception when we arrived. I explained that we were not told this, but she was not interested. FOOD We tried breakfast on the first morning at €9.50 but found it wasn’t to our taste. We went to the Spar shop over the road and had breakfast in the apartment daily. Cocktails are a hit or miss depending who made them. On our last day we stayed at the pool bar and had lunch…..we wished we hadn’t, we had spaghetti bolognaise and it was inedible so we left it. POOL We didn’t bother much as it was not a pool where you could lay around it on a sun bed. It is gated all around with no sunbeds in, so it wasn’t very inviting. No entertainment at all in the hotel. LOCATION It is quite a walk in the heat to get to Anfi, where most of the restaurants ,bars and beaches are. The nearest beach to the hotel was card only for sunbeds. All the beaches were lovely. We took the ferry from Anfi to Morgan (beautiful) and Porta Rico worth doing.

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