Apartamentos Isla De Lobos

“Amazing”

Such a good hotel, amazing receptionist Aron- I forgot my jewellery at the hotel when I flew home and he kept it safe for me and kept in contact to help me get it back to England. Would definitely recommend staying here really god location also.

“Great place & location”

Really good place. Arrived when reception was closed but good comms from the team ensured we got our keys & to our room without issue. The room was spotless & looked like it had been renovated recently. Everything that you needed. Ours was a first floor appt with a sea view if you looked to the l... more

Really good place. Arrived when reception was closed but good comms from the team ensured we got our keys & to our room without issue. The room was spotless & looked like it had been renovated recently. Everything that you needed. Ours was a first floor appt with a sea view if you looked to the left. Pool area is great. Location fantastic ( you do get used to Cardiac Hill) Great being adults only too! Will definitely return

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“Second visit”

This was our second stay and we had another great time. The complex is clean and the staff are really friendly. Never had a problem getting a sunbed and staff always arranged a taxi when needed. Highly recommend for a quiet adults only holiday

“Good apartments but some improvements needed ”

Overall, we enjoyed our stay at Isla Lobos however we thought that there is some room for improvement. The main positives are that the staff are lovely and well organised. We arrived late, after reception was closed, and we were able to easily follow the detailed instructions to get our room key ... more

Overall, we enjoyed our stay at Isla Lobos however we thought that there is some room for improvement. The main positives are that the staff are lovely and well organised. We arrived late, after reception was closed, and we were able to easily follow the detailed instructions to get our room key etc. The staff also helped us book a taxi back to the airport which was very much appreciated and printed off our boarding passes for us. The apartments are adults only so it was usually quiet which we really liked. The apartments have recently been refurbished and look nice on the surface, however, going onto the negatives, I feel that our room, room 25, was still in need of some improvements. An electrical socket was broken and probably dangerous and there were lots of unfinished areas that looked unpleasant and rushed. The rooms were minimal and an easy/inexpensive improvement Isla Lobos could make would be to add a few decorations to make the room look more interesting and inviting. The window was very stiff and the balcony door didn't seal shut properly so you could hear all of the noise from the busy road. The TV was pointless if you wanted to watch anything in English. We managed to find 2 English channels, one was the news and a comedy channel. The doors and sliding wardrobes are old and are not refurbished. They are very noisey. They would wake you up when the neighbours came back late at night. Even if you tried to use them quietly, you couldn't! There are also many extra charges at the hotel such as 3 euro a day for the safe and also if you would like to keep your room for an extra hour on your last day, you have to pay 25 euros which is incredibly expensive. Other hotels we have stayed at would just let you stay for an hour or two for free as long as the room wasn't needed. It is also rare that you have to pay extra for a safe anymore so I think it would be beneficial for Isla Lobos to revisit their policies as no one likes paying extra for a safe when they have paid a lot for their room already. There were other extra charges such as a charge for making the bed into twin beds or wanting to change rooms if you were unhappy with the one given. Due to the fact that the hotel is not in a prime spot (it is one of a handful of hotels that have no south facing rooms) I would have expected that they would have put a lot of care and attention into their rooms instead, to try to attract and maintain their customers but this sadly doesn't appear to be the case at the moment. We would have liked to have loved the hotel as the staff a nice, it's adults only, and is close to the strip, but we will be on the search for other accomodation for next year as we were disappointed with the rooms and all the extra charges. Maybe we will check back to see if any improvements have been made in the future, and if they have, I'm sure we will give it another try.

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