Globales Samoa

“Lovely hotel”

Clean amd tidy hotel amation team very good with acitives thought the day aand ahows at night time food was eatable snacks all day clean pool with waterside with life guards friendly staff. Near local shops and beach

“Nice hotel a nit remote ,too long a transfer.”

Very nice hotel but totally geared up for the French.Rooms are very comfortable and food was great. The location is a bit remote and not a lot to do in the area.Apart from this we enjoyed our stay but would not go back as the transfer is too long.

“Very nice hotel and location - we will return”

We came here for a short break of four nights and five days. We were pleasantly surprised with this hotel and location. We booked a TUI package, which came with an EasyJet flight. TUI give this hotel 3 stars but I would give it 4. I’ve been to many a 4-star hotel which is not half as good! T... more

We came here for a short break of four nights and five days. We were pleasantly surprised with this hotel and location. We booked a TUI package, which came with an EasyJet flight. TUI give this hotel 3 stars but I would give it 4. I’ve been to many a 4-star hotel which is not half as good! Trying to be helpful I will list the For’s and Against’s. Good First impression of the Clean, Light & Bright open reception area. Dining Room is clean and well lit. The staff rush about and keep everything well topped up and surfaces clean. Up some stairs and through sliding doors is a large outside veranda eating area. It is a bit more peaceful than the rushing about in main restaurant, although you still select your food from the main restaurant. However there are hot & cold drinks machines up on the veranda. There are always two or three staff working up there and keep the area clean and plates are quickly removed when you finish eating. There is always something I could or would eat. I am Coeliac and they could give me cereal, chocolate muffins, sliced bread all Schar brand and lovely bread rolls which were delicious. There is also a Bar down a few steps from reception which serves lots of drinks, we found the wines and cava consistently good, although they are served in plastic tumblers, as it serves for people sunbathing by the pool and at the outside entertainment area at night. Beyond that Bar there is a Snack Bar which is very popular. Serving burgers, hot dogs, pizza, salads, pastries, and fruit etc. Our room was on floor 8, the top floor. Lovely views of the sea and also the holiday shops and bars opposite. Our room was cleaned well every day and towels we had used, and put in bath to replace were done so. Poor Our main problem was our room, the walls must be paper thin as we could hear our neighbours talking until past 2 am every night then snoring loudly! They only came to their room around 11.30pm and wacked the TV on full blast and that didn’t go off until after 3am. If they had spoken English, I would have heard every word they said. After two nights we spoke to Reception, they weren’t too keen to give us another room, saying that we could have similar noisy neighbours. They suggested we phoned them if we had noise after mid-night. So we had very few hours of broken sleep the whole time we were there. This was disappointing as the only thing I had asked for on booking the hotel was a “quiet room”. The lifts for this large eight story hotel were just two small ones which advised no more than four people travel in each one. So anyone with suitcases or a pushchair meant you waited even longer for the lift. Particularly at breakfast time, you had to wait for ages, and then up to eight people would squeeze in. The pool was quite small. One third was taken up with two water shoots and that was the deeper part. The rest of the pool was for everyone else and about 4 feet deep. I have poor knees so couldn’t use the ladder to get in and out, so was unable to use the pool at all. There was a small baby pool too. There were plenty of sunloungers and we had no trouble getting three together at any time of the day. The animation team seemed to be busy and popular. They didn’t invite us to join anything, although we did watch the demonstration making paella and sangria and sampled both which were delicious. The main evening entertainment did not begin until around 10pm. Most evenings it was pretty good, and very nice sitting outside on a warm balmy night even in October. Last but by no means least is the wonderful beach, located less than five minutes’ walk from the back of the hotel. Down a bush lined road and the view is wonderful. There were payable sun loungers on the beach, but we just went down for a swim then back to our sun loungers by the hotel pool. There were also lifeguards at the beach which was good as the sand sloped away steeply into the sea and the small waves were strong with quite a rip one day. I will add some photos. Two things to bear in mind. There are no pool towels. When we asked for them we were told we needed to pay 10 Eutos for two rather faded and scruffy looking towels. We queried the cost and were told we could take them home as a memento of out holiday. As we only travelled with hand-luggage that wouldn't have been possible anyway. Also you have to pay for a safe key. For the four nights there we were asked to pay 36 Euros plus 10 Euros. I don't understand the maths at all. We will definitely return to this hotel, but will ask for room at the opposite side of the hotel.

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