Deva Beach Resort Samui

“A good resort with minor improvements needed”

We had a good time at this hotel. Whilst some parts are dated and in need of improvement, the hotel itself is comfortable and a relaxing space. In parts it may appear unclean, however on closer inspection it's quite often just old furniture or glass wear that needs replacing. The housekeeping tea... more

We had a good time at this hotel. Whilst some parts are dated and in need of improvement, the hotel itself is comfortable and a relaxing space. In parts it may appear unclean, however on closer inspection it's quite often just old furniture or glass wear that needs replacing. The housekeeping team do their best with what they have and I believe it's the hotel managers role to improve the condition in of this. This is something that didn't bother us too much but i'm aware for another couple/family/traveller, this may be an issue when spending money to come to a resort. The staff are lovely and very professional. The only issue I would want the hotel to really focus on is hiring more employees as their existing members of staff are flat out and very often can't deliver the level of service they desire because they are so busy and unsupported. It is quite clear they are understaffed in pretty much every aspect as you see the same staff at breakfast, lunch, dinner and at the bar. It causes me to doubt whether the employees are working in a fair environment. The food was lovely and the kitchen was clean. The Thai dishes on the lunch and dinner menu were fabulous and truly delicious. Breakfast was a small yet adequate continental buffet with fresh fruits a wonderful fresh eggs station where there is a lovely gentlemen preparing various styles for guests. The surrounding area of the hotel is lovely and positioned on a quiet beach next to an array private of beach villas. It would be the perfect locations for families in my opinion as the area is very relaxed and friendly. We felt very safe and comfortable both within the hotel and in the surrounding location. Whilst the spa treatments are lovely, there is an exceptional independent massage facility on the beach tucked behind some beach huts (we frequented this daily). The massage price list is significantly less than the hotel spa yet does not compromise on quality and is a great addition to the area. It was wonderful to be able to support a local business and talk to locals whilst there. Overall I would happily stay here again for our particular budget, however if you are looking for something more high end or with a little more lively atmosphere I would suggest booking elsewhere.

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“Too isolated need free shuttle service to beach/restaurants”

The hotel is slightly dated maybe in areas, rooms are large but dark need extra lights. Hall ways are concrete flooring not my idea of attractive maybe yours ? Girl who cleans the room is very sweet but in truth they need a deep clean. Windows are dirty, wax and coffee stains left by last guest a... more

The hotel is slightly dated maybe in areas, rooms are large but dark need extra lights. Hall ways are concrete flooring not my idea of attractive maybe yours ? Girl who cleans the room is very sweet but in truth they need a deep clean. Windows are dirty, wax and coffee stains left by last guest are clearly evident. Beautiful gardens. But sadly altho sand is lovely sea isn't !!! Can't swim very muddy ?!?. And lastly location, there's nothing here and a £14 round trip to beach/restaurants

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“'it's fine'”

The airconditioning is good. The staff is nice. The pool is nice, but the restaurant next to it was average and pretty pricey. The hotel was quiet. So if you need a little break that would be a plus, but for me the location was a minus. It's pretty far away from everything. I saw a review about t... more

The airconditioning is good. The staff is nice. The pool is nice, but the restaurant next to it was average and pretty pricey. The hotel was quiet. So if you need a little break that would be a plus, but for me the location was a minus. It's pretty far away from everything. I saw a review about the fact that they put a lot of guests in the same block in the back, instead of at the rooms around the pool and we had that similar experience. It felt empty. The room was not as great as advertised. The light in the room could use an upgrade and it was not very cozy.

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“Wouldn't book again”

A nice hotel on the whole, choice of 3 swimming pools, on the beach and good local restaurants to choose from. The room is nice although we booked a superior room we were told on check in they just call it that to sound good but really it is there standard room. We should have looked in to this a... more

A nice hotel on the whole, choice of 3 swimming pools, on the beach and good local restaurants to choose from. The room is nice although we booked a superior room we were told on check in they just call it that to sound good but really it is there standard room. We should have looked in to this as not having a balcony for a whole week was a huge disappointment and meant we had wet towels and clothes hanging around the room to dry... The restaurant is good quality and the included breakfast was as expected with a varied choice although after 4 days it become dull. We also found that the restaurant expensive compared to nearby restaurants- they do a happy hour but even then it is still expensive. They don't like you bringing drinks from the shop but everyone did as they were charging too much to use the bar all day. Staff are lovely and helpful throughout- especially the cleaning staff that do a great job. The only issue we had was with reception who panicked us when we first arrived as were not expecting us and were very unhelpful in the situation, although redeemed themselves throughout the week. I would recommend the hotel if you are looking for a quiet break, stay nearer bo phut town if you want more nightlife. I would avoid the 'superior' room unless you don't want a balcony.

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