Güral Premier Tekirova - All Inclusive

“The perfect place for a real vacation!”

The perfect hotel for a real vacation. The service was on a very high level. The staff was very helpful, skilled and made everything for us to feel good. The food in the main restaurant was with a great variety, very delicious and was presented beautifully. There were things for vegetarians, fo... more

The perfect hotel for a real vacation. The service was on a very high level. The staff was very helpful, skilled and made everything for us to feel good. The food in the main restaurant was with a great variety, very delicious and was presented beautifully. There were things for vegetarians, for people with allergies, for babies, domestic kitchen and international kitchen. There are also restaurant a-la-cart. The rooms were big and with all the necessary facilities. The area of the hotel is well designed - a beautiful park with houses and apartments, and if somebody wants silence there are nice quiet places. The beach is long, the Aquapark is very big and there are spaces and playgrounds for children at different age. The hotel is orientated to families with small children but is also good just for adults - we didn't feel like it is crowded or noisy from the playing children. The Spa is one of the best - try the Hamam, you won't regret it.

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“Wonderful experience”

Very impressive facility. The rooms, the restaurants, the grounds and the beach area were very clean and well maintained. The food was great and the staff throughout the resort were very helpful, well mannered, and well trained. We enjoyed our one week stay very much.

“Good, have a potential to be amazing.”

We've been travelling with my family to Turkey since many years and we love its hotels. We've already visited Xanadu, Ela, Nirvana and Güral in Belek. This time we wanted to try Güral in Tekirova and we still have mixed feelings. Imagine that you're coming to the hotel after exhausting trip at 2a... more

We've been travelling with my family to Turkey since many years and we love its hotels. We've already visited Xanadu, Ela, Nirvana and Güral in Belek. This time we wanted to try Güral in Tekirova and we still have mixed feelings. Imagine that you're coming to the hotel after exhausting trip at 2am and your hotel staff doesn't help you with dragging your cases to your room. And we're talking about 2nd floor without elevator. Imagine the hotel guy who drove us to the building, just left us and our cases and just drove back. He did the same with other people 15 mins later. And they had 2 small kids and 3 big cases. Unbelievable. At the same time we were surprised by a free of charge upgrade of our room. Room was huge. Like an apartment. Two minibars, two bedrooms, two TV's etc. Regarding other aspects: swimmingpools, aquapark - amazing. Beach - nice and huge. The whole area: huge space, clean and full of plants. Really amazing. Food: good, sometimes great. Sometimes could be better. No big complaints here. Drinks: good quality. I experienced better offer only in Nirvana and Ela. Again: no big complaints. Big disappointment: staff&service quality. Imagine yourself sitting at a table at 9pm, only few guests in the bar, but you're waiting 20 mins for someone to come. And even if someone comes: 80-90% of the staff doesn't speak English nor German. If you come to the bar and order something different than a bottle of beer or easy-to-made (like gin&tonic) you will get an annoyed face of the bartender. At first I thought it's a joke. It wasn't, as I could experience it many times after that. In general: too few staff members to handle all guests (and we're talking about Semptmeber, not as busy las June/July or August). People with no experience, without foreign language skills (and we expect only basic skills here). To sum up: this place has a huge potential to be amazing. This is however spoiled by the poor service. I believe it can be easily improved. I gave 3 out of 5, because it's not possible to give 3.5 and 4 is too much in opinion. Not with such service quality.

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