Andorra Palace Hotel

“Great hotel in a perfect location ”

We returned from the Andorra Palace Hotel today after a 4 night stay. Myself and my partner stayed with our 18month old son. Our room was on the 4th floor at the front and was absolutely fine, no noise disturbed us at all. The room is fairly dated but was comfortable and a good base for the time ... more

We returned from the Andorra Palace Hotel today after a 4 night stay. Myself and my partner stayed with our 18month old son. Our room was on the 4th floor at the front and was absolutely fine, no noise disturbed us at all. The room is fairly dated but was comfortable and a good base for the time we were there. Only thing missing was tea and coffee making facitilies. The hotel is linked to the mercure hotel via an internal walkway. This allows use of a fantastic soft play area, a gym and a beautiful pool overlooking the mountains. There is also a children's pool, 2 jacuzzis, a sauna and a steam room. We used the pool and soft play daily! We had a buffet breakfast in the restaurant one morning, which was ok, with lots of choice but was cold but can't comment if this was a regular occurrence or not. The staff were all extremely helpful and friendly, especially the man who worked in the bar of an evening. The only negative i would have to say is that there is nowhere to grab a drink throughout the day (except the restaurant at mealtimes), unless you use a vending machine. The hotel is in a perfect location for shopping, or if you wanted to ski/snowboard or take a trip up the mountains (highly highly recommend) then you have several options within 30min drive. We visited Canillo and El Tarter, both of which i recommend. We planned to visit Encamp however under 3's cannot go on the ski lift due to the altitude so that's worth bearing in mind if you have little ones. We booked mushing through the tourist information in the town which we did at El Tarter and i highly recommend for an amazing experience! Overall a fantastic experience and i would definitely return to both the area and the Andorra Palace Hotel

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“Super value for money”

I visited the hotel in June. It was almost empty. The city center is in walking distance. That time room was very cheap so we expected something of low quality but we were surprised by high quality service.

“great location - good price - dated property”

This was a one night visit, travelling from Barcelona to Andorra la Vella by Alsa bus. The hotel is approx 12 minute walk from the bus station, located in a busy shopping street surrounded by duty free stores, perfumeries etc. The entrance to the hotel is between shops. Their are a number of pi... more

This was a one night visit, travelling from Barcelona to Andorra la Vella by Alsa bus. The hotel is approx 12 minute walk from the bus station, located in a busy shopping street surrounded by duty free stores, perfumeries etc. The entrance to the hotel is between shops. Their are a number of pizza parlours located within a 5 minute walk, and their is a McDonalds just 2 minutes walk up the hill. Check-in was professional and quick by the only lady on duty. She offered great extra advice on shopping, pharmacies etc. The hotel is linked by bridge and lift to the Novotel and Mercure, which is where the breakfast room/restaurant/bar is located. Their is a lounge area in the Andorra Palace but never saw anyone there. Their are two very handy vending machines - one with snacks etc..one for hot drinks (important as their are no tea/coffee making facilities in the bedrooms. My room was located on the first floor. Their are two lifts, and a rather tight set of stairs. The overall decor of the public areas is rather dated. My allocated room was a twin room overlooking the main road. However, i did not hear any traffic or pedestrian noise from outside, so the double glazing works extremely well. The room decoration was again dated - especially the bathroom in heavy brown tile. However, the room was absolutely spotless clean - they certainly have a good cleaning crew at the hotel. Their was a flat screen tv, but no fridge or tea/coffee making facilities (so do make a note where the vending machines are). I slept reasonably well as the beds were comfortable. Breakfast is available in the restaurant over at the Novotel/Mercure. I had purchased a room rate including breakfast, which was considerably lower than the breakfast price being charged by Novotel/Mercure. Note that three hotels using one restaurant means it can be extremely busy at certain times - especially at breakfast. Their was plenty of hot and cold items, bakery, juices etc. My only disappointment was their was no 'english breakfast' type tea - but plenty of other types if you like camomile for breakfast! The restaurant also does an evening buffet, which seems to start late at 8pm of an evening. The cost varies depending on the night. I did not use the evening buffet, so cannot comment on the quality. If i had been staying more than one night, I would have probably booked a better standard of hotel less dated. However, for one night, it was perfectly adequate for my needs.

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“Dated, but nice location”

I stayed here for two nights while visiting Andorra. Let's just say, you're expecting The Ritz, you're in for a disappointment. The room was very dated, although rather large. No minibar or fridge in the room. With that being said though, the location was perfect, and the room was very clean. Sta... more

I stayed here for two nights while visiting Andorra. Let's just say, you're expecting The Ritz, you're in for a disappointment. The room was very dated, although rather large. No minibar or fridge in the room. With that being said though, the location was perfect, and the room was very clean. Staff was also friendly.

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