Hi Hotels Imperial Resort – All Inclusive

“Fantastic hotel”

Me and my husband had a wonderful time here, Beautiful hotel, rooms very nice and clean, modern! Good food, Doughnuts, ice cream, pancakes, pizza, kebabs, pretty much everything!! Three big pools, spa on site, two children’s pools and a big splash pad, Lots of seating, pool tables, gaming machine... more

Me and my husband had a wonderful time here, Beautiful hotel, rooms very nice and clean, modern! Good food, Doughnuts, ice cream, pancakes, pizza, kebabs, pretty much everything!! Three big pools, spa on site, two children’s pools and a big splash pad, Lots of seating, pool tables, gaming machines, air conditioning, The hotel is big and it’s a little bit like a maze to begin with but it’s all part of it. Would 100% go back.

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“A surprise package”

This was my first visit to Bulgaria and chose the imperial Resort hotel. Looking at the pictures of the hotel and the low price paid for my 10 days all inclusive package, I was not expecting what I got. On arrival at the hotel I was pleasantly surprised by the quality of the hotel. And on checkin... more

This was my first visit to Bulgaria and chose the imperial Resort hotel. Looking at the pictures of the hotel and the low price paid for my 10 days all inclusive package, I was not expecting what I got. On arrival at the hotel I was pleasantly surprised by the quality of the hotel. And on checking in was again pleased by the pleasant staff and speed of heck in. Again the room was clean and of good quality. Even though my holiday was out of season the hotel was still busy and all facilities were open. Food was good and any questions were answered by the staff. The manager Alexander was also a great person who was full of advice and knowledge of the area. He was also always there to ask how your day had been and if you had any issues. I would recommend this for both families and solo travellers. Access to the popular sunnybeach and also the old town of Nessebar made it ideal for activities and also the history of the area. I will definitely be visiting again

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“☼ WONDERFUL RELAXATION IN A MAGICAL HOTEL HI IMPERIAL RESORT ☺”

We have very fond memories of our stay at the HI Hotels Imperial Resort. The hotel is located at the beginning of Sunny Beach, not far from Nessebar (a 25-minute walk), right by the sandy beach. The hotel itself leaves a positive impression and is comprised of three complexes. HOTEL / ROOMS (DeL... more

We have very fond memories of our stay at the HI Hotels Imperial Resort. The hotel is located at the beginning of Sunny Beach, not far from Nessebar (a 25-minute walk), right by the sandy beach. The hotel itself leaves a positive impression and is comprised of three complexes. HOTEL / ROOMS (DeLuxe): - spacious rooms with balconies (sea and main pool views), carpeted floors, with elevator access to rooms, - rooms are equipped with LED TVs, a phone, and a safe (free of charge). - large and comfortable beds, - bathrooms are well-equipped with toiletries and clean, fragrant towels. - rooms are cleaned daily with towel replacement, - available iron, kettle, and ironing board (with deposit), - the hotel grounds are well signposted with directions to attractions, bars, etc, - there is a bus stop about 100 m from the hotel, allowing you to reach the city center, the airport, Burgas, Nessebar, Ravda, Sveti Vlas, Pomorie. RESTAURANTS / CUISINE / BARS: - the hotel has two restaurants (All Inclusive+) and two à la carte restaurants, - daily themed dinners, e.g., Greek, Arabic, Mediterranean, - restaurants offer a variety of dishes; there's a wide selection of food (though it's a shame that people waste so much), - there is a children's food area, - delicious coffee, cappuccino, and chocolate from Segafredo coffee machines, - tasty cold drinks from vending machines (I recommend cherry juice), - a Lobby Bar with original cocktails is available, and you can order a custom drink, - poolside food and drink area: late breakfast, snacks, fruits, fries, burgers, donuts, waffles, ice cream, drinks, etc, - all dining areas are well-maintained and clean, IMPORTANT: When you check out, your All Inclusive wristband is left so you can enjoy your food. POOL / BEACH / AMENITIES: - there are several pools, including an indoor pool and one for children with various water attractions, - the pool water is clean, and the area is well maintained, cleaned every morning, - there is a special play area for children, - the hotel provides beach towels (with a 20 LEV deposit at the lobby) that you can exchange daily, - access to the beach is through dunes (a 2-3 minute walk); the beach is large and clean, - there are sun loungers and umbrellas available at the beach for an additional fee, but you can also go with your own towel (there is a naturist beach nearby), - the hotel offers daily activities: daytime sports and physical games, evening shows in the amphitheater, - there is a fitness area and a gym available. SERVICE / STAFF: - good communication with the hotel, both before the stay (via email) and during the stay, - reception staff is very friendly and helpful, - the hotel manager is a true professional, always smiling, regardless of the situation, - the restaurant staff and cleaning crew are also very pleasant and diligent in their duties, - efficient and friendly animators who encourage guests to participate in activities, - the hotel has a currency exchange office with a very favorable exchange rate. These are just a few of the reasons why it's worth visiting this hotel. We will definitely return with our entire family! Special thanks to the whole team ☻, especially to Mina Koleva ♥, for the wonderful surprise!

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“Good value for money”

We came out of season (1st May) so it was nice and quiet so I can't say what the hotel would be like at full capacity. It got busier as the week went on and i can imagine at full capacity it would feel too busy. Over all it was good value for money but if I came again I wouldn't come at the begi... more

We came out of season (1st May) so it was nice and quiet so I can't say what the hotel would be like at full capacity. It got busier as the week went on and i can imagine at full capacity it would feel too busy. Over all it was good value for money but if I came again I wouldn't come at the beginning of May as there wasn't much open in town and no excursions etc were running yet. Bad points THE HOTEL IS A TRAGEDY WAITING TO HAPPEN. The doors to the fire exits are all locked. Locked as in you need a key to open them. If there was a fire, people wouldn't be able to get out. The guy on the lobby bar did an excellent job but he ran that bar on his own and he worked 12 hour shifts. Its a busy bar and needs at least 2 people working it. No bath just shower. They didn't replenish the water in the room just coffee. No milk/ coffee whitener in rooms. The hotels use of Single use plastics needs highlighting as all outside drinks are served in single use plastic cups. This is a massive stain on the environment. Not enough coffee machines in the dining room so there were always massive queues. If it rains there isn't much to do. The jacuzzi wasn't hot, same temperature as the pool. Good points The hotel staff were great Room was a good size, we got a sea view room which was well worth spending a little more for. Good shower. Cleaning staff were lovely. The guy on the lobby bar (with a flower tattoo on his hand) is a hero, he did an amazing job. Good choice of food and there was always something I could eat. If in doubt the fresh pizza was great.

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