Fairmont Waterfront

“Perfect location, great service, friendly staff”

It was such a great 1st experience. The hotel has a perfect location, facing Canada Place. We were celebrating my husband's Birthday so we got a free Waterfront view upgrade, strawberry chocolate with a birthday note to our room. The staff was really friendly and nice. I will definitely come ba... more

It was such a great 1st experience. The hotel has a perfect location, facing Canada Place. We were celebrating my husband's Birthday so we got a free Waterfront view upgrade, strawberry chocolate with a birthday note to our room. The staff was really friendly and nice. I will definitely come back to celebrate my mom's Birthday in July. The only downgrade is that the restaurant doesn't have a wide variety for dinner, though the continental breakfast was perfect.

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“Beautiful view, wonderful service”

My disabled husband and I stayed three nights in a harbor view accessible room at the Waterfront in early April. Finding accessible rooms with views is very difficult (most accessible rooms have obstructed views at best or even face parking lots) so I was grateful to the reservations agent who he... more

My disabled husband and I stayed three nights in a harbor view accessible room at the Waterfront in early April. Finding accessible rooms with views is very difficult (most accessible rooms have obstructed views at best or even face parking lots) so I was grateful to the reservations agent who helped me find a view room when I called last fall by scrutinizing all the Fairmont properties in BC to find one that would work for us. Because my husband cannot walk, we spend a lot of time in the room when we travel so the harbor view meant a lot to us. Front desk, concierge, and in-room dining folks were all kind, professional, and helpful. The only tiny drawback is that the accessible bathroom didn't have any grab bars to the side of the toilet, only one grab bar behind the toilet.

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“A fantastic stay at a beautiful hotel!”

My daughter arranged for us to stay at the Fairmont Waterfront for 10 nights in March to celebrate Mother’s Day. The hotel was an excellent base for exploring Vancouver and the local attractions. It is perfectly located for catching the train or local buses and indeed for catching the shuttle bu... more

My daughter arranged for us to stay at the Fairmont Waterfront for 10 nights in March to celebrate Mother’s Day. The hotel was an excellent base for exploring Vancouver and the local attractions. It is perfectly located for catching the train or local buses and indeed for catching the shuttle buses to Whistler, Squamish and the Capilano Suspension Bridge Park. It is also within easy walking distance of many excellent restaurants. The check in/check out processes were very quick and efficient and the reception staff were very helpful. The concierge was also very knowledgable and helped us out with a couple of queries we had about places we wanted to visit. The rooms were spacious and very clean with plenty of storage space for clothes/belongings. It was lovely when we came back to our room after a day exploring to find the platters of fresh fruit that were left every few days! The beds were incredibly comfortable-perhaps the most comfortable we’ve ever come across at a hotel! We had breakfast included as part of our hotel stay. The inclusive breakfast was excellent with a good range of both hot and cold foods on the buffet. There was also a selection of hot dishes included that you could have made to order eg avocado toast, pancakes, Eggs Benedict which were all delicious. Nothing was too much trouble for the waiting staff, both Baba and Vivienne were very friendly and helpful and made us feel very welcome. However, our biggest thanks and a special mention have to go to Bogdan, who greeted us on our evening arrival at the hotel. He was so welcoming and kind after our long flight from the UK. He initially took our luggage up to our city view room we had booked but then returned a short while after to ask us if we would like a free upgrade to a room with a waterfront view! The view from our new room across the water at sunrise when we woke up the following morning was spectacular! Having this room with the waterfront view did make a real difference to our overall enjoyment of the hotel and our stay in Vancouver. Bogdan was always very cheerful and helpful whenever we saw him, whether offering us a hotel umbrella when we were going out in the rain or getting us a taxi. We would highly recommend staying at the Fairmont Waterfront. We had an incredible holiday in Vancouver and were so pleased that we chose to stay at this particular hotel.

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