Best Western Hotel Causeway Bay

“a place to sleep and shower”

The room is small like most HK hotels. My friend and I moved our twin beds to make abit more walking space. We put our suitcases on the window ledge, but she had to open up her other suitcase on her bed. The room is dimly lit, but it is the same throughout the hotel with the lighting in the hotel... more

The room is small like most HK hotels. My friend and I moved our twin beds to make abit more walking space. We put our suitcases on the window ledge, but she had to open up her other suitcase on her bed. The room is dimly lit, but it is the same throughout the hotel with the lighting in the hotel with gold decor. Our first impression was that the hotel felt shady like a love hotel(but is not), but it kinda grows on you. The bathroom is small, the shower section is narrow so we had to stand sideways. The shower pressure was really good and strong though. The sink was outside the bedroom with a mirror. It would be good to have a full length mirror in the room, at least it would help make the room seem bigger. But still hard to see when the room is dimly lit and the bathroom mirror is tinted. They only gave 2 hangers. We requested an extra pillow each as their pillow is thin and soft and does not provide neck support. Mattress is firm. We asked for an iron and they sent it to the room right away. It is about a ten min walk away to causeway bay MTR station. However, I found buses more convenient to cross over to Kowloon, especially since the bus stop was just a minute from the hotel entrance and i would reach kowloon in 15-20 mins.( it is direct without having to transfer trains). Stayed on the 33rd floor and had a nice view. It is quiet but can sometimes hear other guests talking loudly while waiting for the elevator as its just outside our door. Verdict- its a decent stay with clean rooms but small. I felt had more space to move around when my friend left a day earlier. Service staff is excellent, friendly and quick to respond. Come with no expectations. A decent hotel if it's just a place to sleep and shower.

less

“Bed bugs in the pillow”

Stay away from room 3603. There were bedbugs crawling out of the very pillow I was using! All the things I brought to the hotel had to be cleaned, washed or hung out in the sun just to make sure I didn't bring any of these pests into my home. And the manager on duty on the morning of 06 January 2... more

Stay away from room 3603. There were bedbugs crawling out of the very pillow I was using! All the things I brought to the hotel had to be cleaned, washed or hung out in the sun just to make sure I didn't bring any of these pests into my home. And the manager on duty on the morning of 06 January 2024 did basically nothing even after seeing the bedbugs I squashed. Thanks for nothing Best Western Causeway Bay! BTW I have stayed a total of 4 nights at this property in the past 30 days so I'm not a newbie to what one should expect from a branch of the Best Western chain of hotels.

less