The Harbourview - Chinese Ymca Of Hong Kong

“The hotel’s cleanliness, location, the staff, and the rooms are ok. My experiences of this hotel were somewhat erratic.”

I stayed in this hotel twice over the course of the last 12 months. The first time I stayed at this hotel was during the pandemic where Hong Kong still required quarantine (Sept 2022). That was a pleasant experience. The room was clean, modern, and new with a harbor view. I was pleasantly surpris... more

I stayed in this hotel twice over the course of the last 12 months. The first time I stayed at this hotel was during the pandemic where Hong Kong still required quarantine (Sept 2022). That was a pleasant experience. The room was clean, modern, and new with a harbor view. I was pleasantly surprised as I booked a regular room. My check in process was quick although every time I came back to the room, I saw an ungodly long line for check in at the lobby. Because of my pleasant experiences during my first stay, I decided to book this hotel again in June 2023. My expectation was high and additionally, I paid extra for the harbor view room. My experience was night and day. The check-in took a long time, and I ended up with a room on a lower floor. This room had no resemblance of the room that I stayed at the first time in last September. This room was dated, unclean and smelled badly. If you are like me who had stayed at this hotel before, you would not believe this room is from the same hotel. I would compare it to a Hyatt quality for the first one and Motel 6 for the second one. The whole floor smelled smokey and moldy. I stayed at this room for one night and fortunately, someone at the front desk switched me to a room that’s on the higher floor. This hotel knew perfectly what my grouse was when I mentioned about my room. I was grateful because had they not moved my room, I would’ve left the hotel. It was that bad. The location of the hotel is somewhat odd. It is not on a usual busy street of Hong Kong and, if you feel like grabbing a snack from 7-eleven or a restaurant, you will have to walk for approximately 10-15 minutes. Although I was fine with it, to most people, this is “remote” by Hong Kong standard. I just left Hong Kong and I did not stay in this hotel for the reasons that I stated above. The uncertainty of what kind of room I would get gave me room for pause to stay at this hotel again.

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“No water in the gym, breakfast is the same every day no variety. Rooms are small”

Stayed here for a week in their optimum floor premier room and the room is still very small with a harbour view. Fridge is not cold and two small bottles of water supplied daily. The gym is small yet sufficient but no water dispenser at all and a few towels. Breakfast was included and there was n... more

Stayed here for a week in their optimum floor premier room and the room is still very small with a harbour view. Fridge is not cold and two small bottles of water supplied daily. The gym is small yet sufficient but no water dispenser at all and a few towels. Breakfast was included and there was no change in the menu for the entire week we were there so it felt mundane. About a 10 min walk to wan chai MTR station and about 15-20 mins to Causeway Bay. I felt for the price we paid they could’ve provided more water per room. Aircon is very loud as well

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