Description
Facilities: Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A fireplac... more
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Family Concierge Suite 1 King Bed 614-sq-foot (57-sq-meter) room, furnished balcony/patio with garden views Layout - Living room, dining area, and sitting area Internet - Free WiFi and wired Internet access Entertainment - Plasma TV, premium channels, and iPod dock Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead Practical - Safe, double sofa bed, and iron/ironing board; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Roll-in shower Need to Know - No rollaway/extra beds available Smoking/Non Smoking Connecting/adjoining rooms can be requested, subject to availability Premium Room1 King Bed 883-sq-foot (82-sq-meter) room, furnished balcony/patio with garden views Layout - Living room, dining area, and sitting area Internet - Free WiFi and wired Internet access Entertainment - Plasma TV, premium channels, and iPod dock Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead Practical - Washer/dryer, double sofa bed, and safe Comfort - Air conditioning and daily housekeeping Accessibility - Roll-in shower Need to Know - No cribs (infant beds) or rollaway/extra beds available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
Our Family Concierge service allows you to enjoy unforgettable family vacations, with butler service, numerous facilities and special activity programmes for all ages Children are the stars of the show and have a fantastic Kids Club, a spacious, modern area ideal for the little ones and a source of fun throughout the day YHI Spa, a peaceful refuge in which to lose all track of time and get an energy boost Experiment with new flavours in the exclusive Gabi Club restaurant alongside the hotel's main pool Private sunbed area on the beach, private restaurants or pools.
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Dining facilities include 11 restaurants, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Breakfast, lunch and dinner are available. Gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers snacks.
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- Entertainment
- Entertainment for adults
- Casino
- Evening entertainment
- Entertainment
- Club
- TV lounge
- Pool table
- Dartboard
- Games room
- Shops in hotel
- Table tennis
- Aerobics
- Board games
- Parking
- Covered parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Valet parking
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Luggage storage
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Private check-in and check-out
- Wake-up call
- Ironing service
- Sale of tickets
- Lockers
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Shops
- Security service
- Microwave
- Barbecue
- Coffee maker
- Hair dryer
- Club
- Banquet and event room
- Porter service
- Bike rental service
- Fireplace
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Year-round outdoor pool
- Pool with slides
- Private pool
- Hair salon
- Free gym nearby
- Sun terrace
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Facilities for events and banquets
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Shuttle transfer
- Transport service
- Transfer to shopping centre
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Wi-Fi
- High-speed cable connection
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 6632 reviews
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Showing 4 featured reviews out of 6632 TripAdvisor reviews
C
Cheryl J
01/03/2024
“Birthday Celebration”
We visited to celebrate a friend’s milestone birthday. The resort was beautiful, the staff was friendly. We stayed in the Reserve which I highly recommend. Adriel our host was excellent! He assisted with dinner reservations and all our needs.
E
Explore50238503139
Saint John, Canada
29/02/2024
“Best time ever!!”
We had the best time ever!!! Super clean and friendly helpful staff!! Jendry from customer service was soo welcoming and helpful!! The pools and beach were top line!!! Soo fun!! Lots of entertainment and food choices for everyone!! Definitely will be coming back!! Best experience !!! 🌴☀️🎶
K
Kade P
29/02/2024
“Nice services”
I went to the guest service concierge at the lobby to get info on how to move inside the complex and explained how difficult it was to get a dinner reservation, luckily Katherine and Jendry from the concierge service helped us!!! That was a blast shout out to you guys!!
A
Andrew P
29/02/2024
“Amazing food and service!”
Amazing resort Katherine and Jendry were amazing at accommodating our needs to make sure we had a wonderful stay. Their constant communication helped us feel secure during our stay! In addition to that the resort was beautiful and the food was amazing! Definite recommend staying here!