Best Western Hôtel Le Guilhem

“Reception staff were brilliant.Great location to explore Montpellier.”

The reception staff were brilliant especially Lysis. Fantastic location in the old town to explore all Montpellier has to offer. Architecture and ambiance were fantastic. The view from 331 was breathtakingly spectacular. Breakfast needed more hot options and the place genuinely needs a bit of... more

The reception staff were brilliant especially Lysis. Fantastic location in the old town to explore all Montpellier has to offer. Architecture and ambiance were fantastic. The view from 331 was breathtakingly spectacular. Breakfast needed more hot options and the place genuinely needs a bit of dust. If we return to Montpellier we will stay here.

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“Great Location but needs some TLC”

The hotel is located in the heart of Montpellier, excellent location, walking distance to everything. Unfortunately, the common areas of the hotel are a little run down. The rugs need a good cleaning or to be replaced... very surprised by their condition. The front desk gentleman was super sweet.... more

The hotel is located in the heart of Montpellier, excellent location, walking distance to everything. Unfortunately, the common areas of the hotel are a little run down. The rugs need a good cleaning or to be replaced... very surprised by their condition. The front desk gentleman was super sweet. My other complaint was the rate I was charged. I booked 2 weeks out and then when I checked my reservation 23 hours out, I noticed that the new posted rate online (on the hotel's website) was about 25% lower. The hotel would NOT honor the new current published rate. I find that ridiculous. They told me they couldn't adjust the rate because an invoice had already been generated. But as I said, it was almost 24 hours before I was due to check in. Very taken aback that they wouldn't adjust the rate. Overall, the location can't be beat but I feel that this hotel could use some sprucing up to justify the rates they charge.

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“Good location”

There is no parking at the hotel but there a public parking near the hotel and hotel can have dicount. Booked 2 double bed and requested room on the same level. Hotel have a small lift that fit 3person with luggage. The room is very retro feel. Walking distance to shopping street. Just outside th... more

There is no parking at the hotel but there a public parking near the hotel and hotel can have dicount. Booked 2 double bed and requested room on the same level. Hotel have a small lift that fit 3person with luggage. The room is very retro feel. Walking distance to shopping street. Just outside the hotel got a korea restaurant which is good.

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“Good hotel in old Montpellier”

We stayed two nights here on a trip. It is located in two or three remodeled buildings in the heart of old Montpellier. First, the staff, especially Sophie who worked at the desk, could not have been friendlier or more helpful. Sophie spoke excellent English and was very helpful with directions (... more

We stayed two nights here on a trip. It is located in two or three remodeled buildings in the heart of old Montpellier. First, the staff, especially Sophie who worked at the desk, could not have been friendlier or more helpful. Sophie spoke excellent English and was very helpful with directions (ask for a city map) ,and restaurant recommendations. Our room size was typical of a European hotel, smaller than US standards. The view was terrific. Breakfast (extra $) had lots of options and was plentiful. You cannot drive to the hotel as it is located on a pedestrian street, so plan luggage accordingly. Although this hotel does not have its own parking, we were directed to a nearby lot and given a coupon that saved us 50% on parking there.

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