Hotel Park Lane Paris

“Great hotel for a business trip!”

This is a great option for a business trip. The quality/price ratio is excellent. I had a room with a balcony, it was just enough for me. Was very clean, the bed was comfortable, sleeping quality was very good. Not outdated as you can very often come across in Paris in 4-stars hotel category. The... more

This is a great option for a business trip. The quality/price ratio is excellent. I had a room with a balcony, it was just enough for me. Was very clean, the bed was comfortable, sleeping quality was very good. Not outdated as you can very often come across in Paris in 4-stars hotel category. The staff was helpful. I can't comment on a breakfast, because I preferred to have breakfast in the numerous cafes and restaurants in the neighbourhood.

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“Especially huge thanks to Christian and Lisabell for attention and support..! They were very kind to us.”

Amazing place. City Center, Near the metro. Every thing is very close to the hotel! Very good staff. Especially huge thanks to Christian and Lisabell for attention and support..! The hotel was wonderful and clean, tasty food! Will be back here again!

“Not 4 star quality”

We stayed bergen the 15-18 December. It was supposed to be a four star hotel. It's NOT. They said on their website they provided hot drink facility in every room. Yeah, so long as you only drank Black Coffee. My husband doesn't drink coffee. They had the au lait on their bar menu but never had Mi... more

We stayed bergen the 15-18 December. It was supposed to be a four star hotel. It's NOT. They said on their website they provided hot drink facility in every room. Yeah, so long as you only drank Black Coffee. My husband doesn't drink coffee. They had the au lait on their bar menu but never had Milk in stock. No milk sachets for the rooms, no kettles. I was told by reception when I was raising a complaint about the rude attitude of the kitchen staff at breakfast that we couldn't have a cup of tea in our room that we had to ask reception for kettles?!! WTF and you were supposed to be psychic to "know". To ask at reception because they didn't even have information on the rooms. The hotel has a very Anti White feel about the whole place. I found it intimidating because I'm not racist and found them very racist towards us. I was lectured for taking something from the breakfast room when in fact I was adding two tea bags given to me by night reception the night before to the kitchen room because we realised we couldnt have tea in our rooms. If it's not party of the service, it shoudnt advertise drinks and warm drinks in the rooms. The fridge has a box of peanuts in it. If you had a peanut allergy-this wouldn't have gone down well. Some people cannot even be in the room with peanuts. They had M&M's and a box of peanuts in the room. It sounds petty but it isn't. The ham was off on the breakfast room for two days, I thought it was just me, but I mentioned that the ham tasted funny in passing to my husband and he said he was glad I'd said that because he had thought the same. The second day for breakfast, I legged a thick long black hair off the Brie offered in their continental selection, the hot food was covered in vegetable oil. I assume no one tests the ham? We were interrogated on our second day at breakfast. I have then the room number, they did not accept this and demanded to see our key card. Then as we were one of the two couples at the end of breakfast, the woman started deliberately banging all of the crockery she was picking up off other tables around us and it was as subtle as a brick in a window that she wanted us to leave. We left just on the end of breakfast. It's supposed to be open till 10.30am - they evidently expected people to have early breakfast but we had been late arrivals from the airport Friday and out late Saturday having walked around the Christmas markets and having dinner, so we had a late start both Saturday and Sunday. Overall, unfriendly, dismissive, acting like we owed them a favour.. Wouldn't recommend it to anyone who is sensitive to racist attitude. Especially racist towards white Caucasian lots of people claim does not happen but based on my experience in this non white stag at all hotel, that I disagree. I watched several Asian travellers treated much better then I'd and that is before I even complained and it was not my attitude that triggered their behaviour for an those reading this and thinking I must have done something.. I didn't.. I returned two bag packets, I had asked for some milk sachets and that was it.. According to the concierge who I had to help pour a brandy and coke on the Saturday evening! Because had hadn't been given any bar training but was responsibly for the bar!! That another English traveller had already challenged the fact that there were no tea or even Milk facilities apart from Breakfast so it clearly Was not just me?!!. The concierge himself said he had left a message with management questioning the lack of facility. Which by the way are advertised as part of their four star service. My husband said he had booked it based on reviews of cleanliness... That I would agree with regarding room hygiene but as I pointed out already, the ham was off & there was a thick black hair lying on the cheese. So ironically I avoided the soft cheese fur the remainder of the stay. It's your choice, it's 40 minutes walking distance from the Eiffel Tower, Louvre, Pompidou, Musee D'orsay, LA Lafeyette shopping centre... There is a pancake shop a few doors down. Use it as a base, nothing more and have breakfast elsewhere.. You will be fine. Didn't like the attitude of the staff, think it's in need of improvement. You might think it's fantastic... Everyone has a different standard and perception of what is good quality for money. This didn't completely add up for me. 3 star?yes but 4 star? No.

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