The Weinmeister Berlin-Mitte - Adults Only

“Great find!”

We stayed for four nights whilst visiting our daughter. Great room with everything we needed, very clean. Helpful friendly staff who gave some useful tips. Very close to u-barn. In great location- we will be back.

“It's not bad but it's lacking ”

So first, let me say I was booked in here by work, and it probably wouldn't have been my choice. It falls into the boutique style of hotel and as I stayed in a lot of hotels i know that's often covered for multiple sins. Firstly it's clean, great location and a reasonable price. The rooms are ... more

So first, let me say I was booked in here by work, and it probably wouldn't have been my choice. It falls into the boutique style of hotel and as I stayed in a lot of hotels i know that's often covered for multiple sins. Firstly it's clean, great location and a reasonable price. The rooms are quirky decorated, not my cup of tea, but if you like that sort of thing, then great. However, what really gets me is the lack of service. You are going to turn up and have an ipad thrust in your face and accept to fill the forms in to check yourself in. Likewise check yourself out before someone checks you have done it right, the breakfast is probably one of the smallest choices I have ever had in a hotel of this cost, a lot of did seem fresh instead of being booked gor breakfast you get a form to fill in, the whole concept is odd, I get it's supposed to safe on staff but when the checking in device crashed the staff member huffed and puffed a treated me like an inconvenience as presumably she was annoyed she had to put her phone down.if you want to stay in a hostel like environment with hotel like prices then this im sure will be right up your street,if you want to stay in a hotel woth actual amenities and service look else were

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“The worst check-in process, and other reviews agree.”

I’ll describe exactly how the check-in process went, then you can form your own biased opinion. After long hours of traveling, we arrived at the hotel, and given an iPad to perform a self check-in. Five minutes later after completing my information (which hotels usually have by the time you arriv... more

I’ll describe exactly how the check-in process went, then you can form your own biased opinion. After long hours of traveling, we arrived at the hotel, and given an iPad to perform a self check-in. Five minutes later after completing my information (which hotels usually have by the time you arrive), I was asked if I booked via their website, and I replied that it was through Hotwire.com. The employee said, “You can’t check in through the iPad, please check in through your phone by scanning this QR code.” I am traveling internationally and did not turn on my service so I kindly asked for the wifi. Again I waited an additional five minutes for a wifi log-in since it is typically your room number and last name. I completed the very long self check-in process and was completing the part where you enter the credit card information. She came back and said exactly this: “You can just leave it.” It? I’m assuming this useless iPad that she handed me for no reason. Came back minutes later and said, “Oh you don’t have to enter that part. That’s what I meant by leave it.” Whatever. I have no problem doing self check-out when it’s at a grocery store or a vending machine. Perhaps it would have been more more efficient for the hotel to buy self check out robots that spit out a room key instead of paying employees that are only present to do what? Oh, poured me a champagne. I believe she was better at that. Enough with check-in, let’s make the best of the weekend! Design and vibe is fantastic, excellent location. Things I wish I knew before I booked this hotel: Housekeeping only cleans your room on the second day, so make your bed and don’t drop those towels on the floor. Oh they’ll give you new ones if you’d like, but similar to self check-in you have to fetch them yourself from the front desk, who would be the very ‘helpful’ employee I had mentioned earlier. Body wash? You better bring that bottle of hand soap from the sink before you hop in the shower or else you’d have to run out, get the floor all wet, then bring it in with you. It was clean. If you have a room close to the elevators, be prepared to hear those heavy doors slam. It’s Berlin, so it can slam at any hour. We opted out of the 16 euro per person breakfast because according to the reviews from 2020 it was 7.50 euro, a double price increase. I’ll bring my money elsewhere, because at this rate I’ll end up frying my own eggs. They do provide slippers and a bottle of sparkling mineral water.

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“Underwhelming, 3 star at best”

I had high hopes for this hotel, the marketing of it certainly sold a unique Berlin experience. The hotel has a few cool quirks to it, with some themed rooms and clever art about the place. It’s also in a great location in central Mitte. …that is the beginning and end of what this hotel has g... more

I had high hopes for this hotel, the marketing of it certainly sold a unique Berlin experience. The hotel has a few cool quirks to it, with some themed rooms and clever art about the place. It’s also in a great location in central Mitte. …that is the beginning and end of what this hotel has going for it. The check in experience is like amateur hour. They are trying to be innovative by asking guests to use an iPad to check in, but this is all whilst a too-cool-to-help looking staff member sits opposite you at the table looking bored as they wait for you to navigate the German keyboard. Once you’ve overcome that hurdle after a long flight, then comes the guess-work... No hotel tour, no instructions on how to get to our room, no overview of the facilities or information about when breakfast starts and ends. I did notice that when another couple asked about dinner reservation suggestions, they were very helpful and have clearly have done the work digitally, but there isn’t a lot of human-led customer service transcending the digital-physical world. It’s a self serve situation. As others have said, the rooms are basic. No amenities, and our room had a shower fan with dodgy wiring which meant it only turns off when it feels like it. Night 1 was slept with the shower fan running all night as there was no way to turn it off. The toilet also had an annoying loud click sound constantly when the light was on, like a faucet trying to run without water. The “rooftop bar” as they have described it is actually a roof top terrace (which is nice) with a sign that says to contact reception to order your drinks. There is one lift to service the entire property, this includes housekeeping. On one day we were waiting for the lift with the housekeeping staff and their linen trolleys. Whilst we did arrive a few moments after the housekeeping staff ordered the lift, they still pushed ahead of us, holding the lift to fill it with their linen trolleys and again when they got to their destination. As I said earlier, customer service isn’t on the cards at this hotel. All in all, it was a clean room with a bed, reasonably well sound proofed from the road outside, and well located. That’s it.

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