Pullman Dresden Newa

“Very good location but tight room space! ”

We stayed in Room 515 last Sept 28, 2023 in this hotel. Very good location, has many restos, shopping mall & stores just nearby and full cover in shower area but tight room space and there was not enough room to open 2 luggages. We noticed visibly the hotel standard was lower than other hotels un... more

We stayed in Room 515 last Sept 28, 2023 in this hotel. Very good location, has many restos, shopping mall & stores just nearby and full cover in shower area but tight room space and there was not enough room to open 2 luggages. We noticed visibly the hotel standard was lower than other hotels under the Pullman chain like Parklane in Hong Kong.

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“Lacks attention to detail”

DELUXE ROOM, 1 Queen Size Bed, view of old town, upper floors. For a hotel of this supposed quality I would have expected more attention to detail (see pictures). Reception – dangerous sockets, plugs and wires strewn across floor Bed side tables need sanding down and re-varnishing Bedroom and... more

DELUXE ROOM, 1 Queen Size Bed, view of old town, upper floors. For a hotel of this supposed quality I would have expected more attention to detail (see pictures). Reception – dangerous sockets, plugs and wires strewn across floor Bed side tables need sanding down and re-varnishing Bedroom and shower separated by glass screen with a translucent PLASTIC curtain which had to be pulled across to separate the areas. Why not use some form of proper curtain rather than a PLASTIC shower curtain IN the bedroom? Bathroom needs separate lighting for each of the shower/sink/toilet areas – if you get up in the night all three areas light up illuminating bedroom as well. Switch on one bed side light and again the whole room is illuminated. Only one very small bottle of body moisturiser. Bedroom carpet might have been fashionable once but now looks dated. Always thought Pullman brand was business types but this was overcrowded at breakfast with coah parties. What was very disturbing was I was asked to pay, after I had already pre-paid (conditon of booking) but I was able to quote card used, date and time of payment. But then I was told I had to pay Local/TouristTax (of which I am familiar with other bookings) - despite the print out I had saying "TAXES PAID" - the implication to me being that ALL taxes had been paid. The Receptionist said it was a common error and that they were often left having to explain the situation that on-line there is no mention of the additonal taxs to be paid on arrival. Now the things the “Manager” can reply to saying how pleased that I enjoyed some things… Yet another soft mattress but good duvet. Good storage in bathroom. Very good location for old part of Dresden town. Breakfast was good with a pleasant selection of hot and cold choices. Pleasant seating area in room offering great view through full length glass – although it’s like being in a shipping container, but with a view But overall I was VERY disappointed, it was VERY expensive for what it was. Premier Inns are cheaper and in the newly built ones, I would say better. Taking into consideration the problem of checking in and the lack of detail for a hotel of this supossed calibre, has put me off even trying another Pullman hotel in the future.

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