Hotel Baseler Hof

“If I come back, I'll stay at this hotel again without thinking about it.”

The location of the hotel is excellent.Walk everywhere.If I come back, I'll stay at this hotel again without thinking about it. The rooms are adequate and clean. Jul.Employees are concerned.The price may be the best hotel in Hamburg in terms of performance.

“Good, central location”

Located about 5 mins walk from the UBahn station Stephansplatz, the hotel looks nice as you enter. A large foyer/bar area. Check in was easy; we tried our rudimentary German wherever we went, but the receptionist's English was the best way for us to communicate. Our stay entitled us to a free tr... more

Located about 5 mins walk from the UBahn station Stephansplatz, the hotel looks nice as you enter. A large foyer/bar area. Check in was easy; we tried our rudimentary German wherever we went, but the receptionist's English was the best way for us to communicate. Our stay entitled us to a free travel card for public transport, something we hadn't known in advance. We'd bought a family ticket when we landed in Hamburg and should've waited. As it happened, we used ours until it ran out, then got the hotel one for our trip to the station to head to Berlin. Incidentally, the public transport system in Hamburg (and Berlin) seems to operate on a trust method. You buy a ticket, then have to get it stamped/validated at a machine. That then starts the period of use for the ticket (24 hours/4 days etc). If you don't validate the ticket, and nobody checks; you can, in theory, travel for free. There's a €60 fine per person if you travel without a valid ticket. We had two rooms as a family, both on the same bit of corridor. The largest room looked out over the main street, but that didn't mean it was too noisy. It had a double bed and a fold out sofa bed; bath, shower and storage. There was even a small balcony. The smaller room was a double bed, shower and had less room. Both rooms were well appointed, clean and welcoming. There was a fridge/minibar. Some of the items were free (water, tea and coffee) the booze wasn't. We didn't have any meals there or breakfast, so can't comment on that. The bar is nice. When we were there, the barman was excellent. Singing along to opera and other eclectic songs from a playlist. In fact, we saw him in the street the following day, and he was still singing! Overall, a pleasant stay; good location, nice staff.

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“Great hotel, great location”

This hotel is in an excellent location; 15 mins via S and U Bahn (one change) to the hotel and 5 minute walk from station to hotel. It is also very near lake Alster and near the town centre. We visited Hamburg for the Christmas markets and from the hotel to Rathaus Square is 10 minutes. The hote... more

This hotel is in an excellent location; 15 mins via S and U Bahn (one change) to the hotel and 5 minute walk from station to hotel. It is also very near lake Alster and near the town centre. We visited Hamburg for the Christmas markets and from the hotel to Rathaus Square is 10 minutes. The hotel was very clean, the staff helpful and courteous. The free three day travel pass is a huge plus point. It is an environmentally savvy hotel, with recycled toilet paper, towels only changed when requested (left on the floor) and there is also the option to not have your room made up and they donate €2 to a charity. We opted one day to not have our room made up, then the following day requested it be made up and we didn't get our tea and coffee topped up! Hardly life or death. I would recommend this hotel strongly and would definitely stay there again should we visit Hamburg again. Cannot comment on any dining as we were room only.

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