Rubin Wellness & Conference Hotel

“Nice Hotel with helpful staff”

The staff on reception were all lovely and very helpful and welcoming. The hotel is not in the centre but there are buses located opposite the hotel. Rooms were comfortable. The restaurant is a little on the expensive side. The breakfast is ok. I was surprised that they do not do fried eggs as t... more

The staff on reception were all lovely and very helpful and welcoming. The hotel is not in the centre but there are buses located opposite the hotel. Rooms were comfortable. The restaurant is a little on the expensive side. The breakfast is ok. I was surprised that they do not do fried eggs as they are a 4 star hotel. The breakfast is buffet style with a reasonable selection.

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“Nice, clean, good quality prize Hotel”

The hotel is located in buda side, 30/40 minutes from city center by bus. Bus stop is just right in front of the hotel. Very good selection of food for breakfast. Rooms are clean and beds very comfortable. The shower is amazing. There are a lot of activities available in the hotel such as saunas,... more

The hotel is located in buda side, 30/40 minutes from city center by bus. Bus stop is just right in front of the hotel. Very good selection of food for breakfast. Rooms are clean and beds very comfortable. The shower is amazing. There are a lot of activities available in the hotel such as saunas, pool, hydromassage pool, bowling. I highly recommend it.

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“It let me down...almost a 4⭐️ but not quite”

Transport infrastructure: Decent. There's are bus stops within 5 mins of the hotel that will grant you swift access to Kelenfold Terminus where you can access pretty much anywhere from. On site parking for multiple vehicles and or coaches.(4/5) Facilities: Good. swimming pool, jacuzzi, bio and ... more

Transport infrastructure: Decent. There's are bus stops within 5 mins of the hotel that will grant you swift access to Kelenfold Terminus where you can access pretty much anywhere from. On site parking for multiple vehicles and or coaches.(4/5) Facilities: Good. swimming pool, jacuzzi, bio and Finnis steam rooms. Aromatherapy room, salt cave, hamam style steam room (wasn't working during my visit) infrared sauna. At least 3 squash courts. Weights room with cardio equipment. Lifts. 2 lane bowling alley. A bar (only open from Tuesday to Saturday. Small garden area with a water fountain. Restaurant. (3.5/5) Room: Bad. The bed was comfortable. It was big enough to cope with my size. Room safe and mini bar fridge both present. Very basic toilitress and Rubin branded containers. Shower cubicle. Missing a sealant at the bottom of the glass door. So water floodsthe room everytime you have a shower. Which would then flood into the carpet of the room and leave the place smelling damp. When reported to staff. They offer extra towels and say "these block the leak use them as it's the same in all of the rooms" can I see another room type please. No (1/5) Staff: Very good and very bad. The room was next door to the housekeepers office which means there was constant footfall and buggy outside at all times. The good thing though is if you need an extra towel or set of bathrobes. Instant replacement. Rooms were turned down daily but not vacuumed daily without a request. Any cutlery you brought from outside of the room was left for you to return yourself. Restaurant staff were polight and patient. Bar staff if you get to meet "Pieter" (sorry if that's not how you spell your name buddy) he's a really cool guy and into rugby. His English is really good. He has a great sense of humour a d he works hard to keep the vibes going in a great direction. Reception - Daniel was fantastic. He had great local knowledge and stacks if information regarding sightseeing and tourist stuffs. Restaurant: very good. The cooked food was always prepared very well the grilled chicken was almost perfect the risotto was creamey and paired fantastically with a Hungarian white wine. An omelette in the morning is how I test the kitchens and the delivered everytime (not always with the correct ingredients but . . Language barrier maybe?) Cons: The day I booked directly with the hotel for the best deal. I found x2 other sites with better offers. I emailed and no response was received. I had to call them to chase a response after the transfer had been confirmed and evidenced via my bank at which point they confirmed payment had been received. No response to my room queries or dietary requests until after payment had been confirmed. Upon arrival no discussion price variation just a reminder convo regarding room payment triple checked. The night prior to check out. I asked the receptionist if there were outstanding charges and from nowhere there was an additional 6,000 HUF. When the break down and invoice was requested at check out the charge had disappeared. The buffet breakfast was limited to mainly pork items. Scrambled eggs and cheese however, subtle changes were made as the week progressed. Yoghurt pots put in a different location. An extra dip here and there. Different fruit selection and a varied pastry selection. Overall: The stay was OK. I tried to have a room With a balcony instead they gave a room with a patio. Pre payment contact was non existent and limited thereafter. Staff not wearing correct uniform items. Towels with threading issues and leaking bathroom. The si ks and toilets cleared correctly. But in general the smaller attention to detail items caused the let downs. Is this a 4⭐️ hotel? not yet. Can it be one? Most definitely. Conference Will I be using it again. Highly unlikely and I'm being polite (My personal opinion based upon what I experienced)

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“Nice but lacking in some of the basics.”

I stayed at the Rubin Hotel for 10 days at the end of March beginning of April 2023. I’ve stayed before but for a much shorter time. I used the hotel because I’ve been having dental treatment in Budapest and the Dental Surgery is within walking distance. As a vegetarian their menu for lunch and... more

I stayed at the Rubin Hotel for 10 days at the end of March beginning of April 2023. I’ve stayed before but for a much shorter time. I used the hotel because I’ve been having dental treatment in Budapest and the Dental Surgery is within walking distance. As a vegetarian their menu for lunch and evening meals is very limited, only one vegetarian option and disappointedly the menu doesn’t appear to change? I also think it would be a nice touch to have a kettle along with coffee and tea in the room. This appears to happen in most other hotels I’ve stayed in, especially England, perhaps understandably. The room itself was good and because the Dental Surgery made the booking on my behalf, the price was reasonable. There is a Metro reachable by foot, approx 17mins, which is handy because the hotel is a bit out of the way to central Budapest. There of course buses but I found them a bit more difficult because understandably all destinations were in Hungarian, whether the hotel could provide a useful transport map, would be beneficial.

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