Name: Aquapetra Resort And Spa
Address: S.S. Telesina, 1,, IT
Rating: 8

Aquapetra Resort And Spa

Description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a sauna, and a fitness center. Additional features at this Tuscan-style hotel include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shutt... more

How to arrive

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When you stay at Aquapetra Resort and Spa in Telese, you'll be in a provincial park, within a 15-minute walk of Old Baths of Telese and Terme di Telese. This upscale hotel is 2 mi (3.2 km) from Parco del Grassano and 2 mi (3.2 km) from Ruins of Telese Cathedral.. Distances are displayed to the nearest 0.1 mile and kilometer. Old Baths of Telese - 1.2 km / 0.7 mi Terme di Telese - 1.2 km / 0.8 mi Ruins of Telese Cathedral - 2.1 km / 1.3 mi Parco del Grassano - 2.4 km / 1.5 mi Telese Lake - 2.7 km / 1.7 mi Punto di vendita Cantina di Solopaca - 4.6 km / 2.8 mi La citta dei Dinosauri - 5.5 km / 3.4 mi Azienda Agricola Marisa Taffuri Pouchain - 7.1 km / 4.4 mi Bottega Le Fornaci - 7.9 km / 4.9 mi Matese Regional Park - 8 km / 5 mi Taburno-Camposauro Regional Nature Park - 9.9 km / 6.2 mi Sant'Antonio of Padova Church - 15.2 km / 9.4 mi Terre del Principe - 15.9 km / 9.9 mi Masseria Piccirillo - 16.4 km / 10.2 mi Cantina Alepa - 16.5 km / 10.2 mi The preferred airport for Aquapetra Resort and Spa is Naples Intl. Airport (NAP) - 59.3 km / 36.9 mi . Near Old Baths of Telese.

Hotel highlighted for…

Familiar, children oriented

A fantastic hotel for family fun, where you could find totally prepared facilities and a complete offer of activities for children of all ages. So that you could enjoy as you deserve enjoying!

Facilities and services

Restaurants

Enjoy local cuisine at La Locanda del Borgo, a poolside bar/lounge where you can take in the garden view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.
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Parking: Parking; Parking near the hotel

Pets: Pets allowed

Wi-Fi: Complimentary Wi-Fi

Services: Nursery; Indoor pool; Breakfast room service; Room service; Laundry; Safe; Chapel; Newspapers; Foreign currency exchange; Fax / Photocopier; Luggage storage; Sale of tickets; Gardens; Public bathroom; Sun terrace; Terraces; Sale of tours; Security service; Hair dryer; Bike rental service; Courtyard; Cloakroom; Babysitting service; Seasonal outdoor pool; Sun terrace; Sun terrace; Serviced office; Meeting rooms

Bars: Pool bar; Coffee shop; Café bar; Bar; Tea and coffee in common areas

Gym and SPA: Spa; Gym; Wellness area with massage service; Turkish bath; Jacuzzi; Sauna; Jacuzzi

Swimming pools: Full spa; Sunbeds; Umbrellas

Other: Air conditioning; Heating

Additional services: Laundry service; Daily room cleaning; Self-service laundry; Laundry; Lift

Reception: 24-hour reception; Concierge service; Multilingual reception staff

Entertainment: Shops in hotel

Means of communication with the center: Underground/train station near hotel

Shuttle transfer: Airport transfer; Shuttle

Smoking: Smoking areas

Restaurants: Restaurant with diet menus; Breakfast room service; Restaurant with kids' menu; Facilities for events and banquets; Restaurant with breakfast buffet

Check-in/Check-out: Check-in from: 2.00 pm h — Check-out before: 11.00 am h

Minimum registration age without supervision: 18

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Featured TripAdvisor reviews

8 Very good

Rating 4 around 5 for travellers of Tripadvisor

Very good

Based on 1051 reviews

Rating 4,5 around 5 for travellers of Tripadvisor

Location

Noise

Rooms

Service

Rating 3,5 around 5 for travellers of Tripadvisor

Value for money

Cleanliness

Showing 4 featured reviews out of 1051 TripAdvisor reviews

GriffaloDad

Reading, United Kingdom

06/09/2023

“Beautiful setting”

Beautiful accommodation and setting. Service was faultless and staff were amazing and helpful. On the downside the spa facilities are a bit basic for the money and could do with a bit of TLC but spot on for a romantic few days away.

6echrisaM3442PI

Beaconsfield, United Kingdom

20/06/2023

“Very long weekend break with my Wife”

This is the 4th time we have been here and our experience keeps getting better and better. The Staff are so friendly, the cleanliness of the resort is exemplary. The Manager Enrico couldn't do enough for us and made our stay out of this World. We dined in the Lodge on our first evening and had a ... more

Elena920302

Barcelona, Spain

08/03/2022

“A place to relax, surrounded by nature”

The place is amazing. It is like a medieval village, surrounded by nature, with stone houses, olive trees and pines that surround them. The property is generally well maintained, although there are some neglected areas for improvement. The spa is very nice, with the heated pools, the herbal teas,... more

Umbyboy1985

London, United Kingdom

10/09/2021

“4 stars hotel with 5 star prices and 3 stars service”

This was my second visit at Acquapetra. The first time I was impressed by the architecture, the great service and the overall acceptable prices for the Michelin star restaurant, bar and spa. We stayed in a standard room that was cute but small. This second visit I decided to go for a suite for two nights. Let's start with the positives: - The room was lovely. Great decor, spacious, over two floors with a great patio upstairs and a nice balcony downstairs. Two bathrooms. Perfect with even two kids if needed. There were some signs of wear and tear easily fixable (see photos) but overall no complaint about the room. - The food we had was great. There is no question that they use the best possible ingredients. - Some of the staff was trained, experienced and professional. Especially those also working at La Locanda del Borgo. Now the negatives: - We called and emailed to change the date of arrival. The staff we interacted with over the phone and email was unprofessional and clueless. How can a hotel that charges 300€ per night per room have someone responding on the phone who is rude, speaks no English and lacks the basic skills to work in hospitality. Not a great start! - As soon as we arrived the Aircon in the room wasn't working. I had to call twice and both times the person answering the phone was rude and unprofessional (must be the same person above). No apology, no explanation. Nothing! Ridicolous. It was eventually fixed but when it is 30° outside and the Aircon doesn't work you apologise, you don't act annoyed with your customer. - At times there was an unpleasant smell of sewage in the room. Of course I understand the resort is remote and they have their own sistems. Still, if you charge 5 star prices, you offer 5 stars standards. - Now to the breakfast service. Unfortunately, service was hit and miss. When served by personell from the Michelin star restaurant, it was spot on. Professional and competent. The other staff used to fill in had no clue. Inexperienced and unprofessional. I fell for them as they were polite, yet, the standard was low. Buffet food was great, though charging extra for pochet eggs felt like a robbery given the price of the room. - We had lunch there on our first day and I realised that prices have almost doubled since last time I visited. 35€ for pasta in the middle of nowhere? Come on! 12€ for a glass of local wine when restaurants outside sell the same at 3€? 6€ for a bottle of water? If everything was flawless I would understand the Four Season prices given the location and the subpar service , given most ingredients are local as are the wines, why overcharge your customer? - We had a lovely dinner with outstanding service on the second night but still, being charged 45€ for their own local Aglinico felt like a robbery. I am local, I know local prices. Double prices are understable in a hotel. When you go x4 though, it is just gridiness. - Though a Spritz was 15€, service by the pool was nonexistent. Is it really so difficult to out one person in charge of pool service? - Fianally, the spa is stating to show signs of age due to the lack of maintenance. Hydros not working, pools not perfectly maintained. And to top it up, prices have increased also in the spa. In conclusion, Acquapetra is a beautiful location with a lot of potential. If well managed it could be an incredible 5 star hotel that justifies its pricetag from room to food and beverage. Yet, staff isn't trained (with the exception of the Michelin star restaurant) and can be rude. Rooms need some attention and so does the spa. Prices for food and beverage are ludicrous. Would I come back? I don't know. We went to Puglia after and for half the price we had a better experience and better service.

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Aquapetra Resort And Spa