Starhotels Excelsior

“Very nice hotel but far from the center”

This was a very nice hotel. We stayed in joined rooms. One of the communicating doors stayed open but the other didn’t. Hotel was modern and comfortable. Our bathroom was a bit odd though. The toilet was flush against the vanity tower rail which meant the towels were touching the toilet and when ... more

This was a very nice hotel. We stayed in joined rooms. One of the communicating doors stayed open but the other didn’t. Hotel was modern and comfortable. Our bathroom was a bit odd though. The toilet was flush against the vanity tower rail which meant the towels were touching the toilet and when you sat you had to rest your arm on the rail. So odd because there was room to place the toilet better. Shower had the tiniest glass screen I ever saw. Maybe 2ft (60cm) which means it was impossible to take a shower without splashing water all over the bathroom. Bathroom on the other room had none of these issues. Wi-Fi was decent. Breakfast was great and plentiful. Only issue was that you had to ask the waiters for any hot beverage. I would prefer to have a machine even though the beverages they made were superior. The waiting is what’s annoying. Not much fruit available. We dined at the restaurant too. Food was great. Only issue was we had to wait 40min (!) for a tiramisu that seemed to be taken straight out of the fridge. Can’t understand the wait time. I even pulled the waiter aside twice to check what was the hold up. In the end they comped it but it was still odd since the rest of the meal came out reasonably fast. The hotel is right in front of the train station so if you’re traveling it’s convenient. But keep in mind that as with train areas in other cities it has some questionable people hanging around all day. Didn’t feel unsafe though. For expiring the city I would say it’s not very convenient as it’s a mile (1.5km) away from any attraction. The area in the city center is nicer.

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“Very good hotel & staff”

Fantastic hotel in a great location for exploring the city. 12 minutes on the tram from the airport . Stayed in the 7th floor , room was good. Very comfy bed and temp in hotel. Had a fantastic 2 nights sleep there , it was so quite . Never heard another guest or a door banging . The red tour bus ... more

Fantastic hotel in a great location for exploring the city. 12 minutes on the tram from the airport . Stayed in the 7th floor , room was good. Very comfy bed and temp in hotel. Had a fantastic 2 nights sleep there , it was so quite . Never heard another guest or a door banging . The red tour bus is just outside the door and the train station. Local taxis much cheaper than Uber . We didn’t take breakfast option as their was too many spots near by for cheaper to try.

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“Good hotel”

A very good hotel located literally opposite the train station and a short walk to all the main central areas in Bologna. Rooms are a good size, clean and comfortable. Fitness suite is poor and customer service from reception not perfect - sending me on a wild goose chase with different phone num... more

A very good hotel located literally opposite the train station and a short walk to all the main central areas in Bologna. Rooms are a good size, clean and comfortable. Fitness suite is poor and customer service from reception not perfect - sending me on a wild goose chase with different phone numbers just to order room service. Definitely 4*, and would visit again.

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