Aurelius Art Gallery Hotel

“Good customer service”

Small but very clean and efficient hotel in rome. The staff was very friendly and helpful with all our needs. The metro is within walking distance to the hotel and it will take you to all the attractions in the city, for only 1.50. Great budget friendly option.

“Perfect stay”

We stayed for one week, room was clean and perfect size. The receptionist was great, very friendly and helpful. He should work as a tour guide. Location was great, 4 min from the subway. The only thing we did not have was a mini fridge and kattle for hot water, otherwise it was a pleasant stay.

“Not a 4 Star property”

We booked this hotel based on its 4 Star rating AND consistently excellent reviews on TripAdvisor. I am writing this review to provide a fair and balanced assessment based on our experience. Let me start with the owner/manager who was in all ways absolutely exemplary. Our pre-arrival confirmatio... more

We booked this hotel based on its 4 Star rating AND consistently excellent reviews on TripAdvisor. I am writing this review to provide a fair and balanced assessment based on our experience. Let me start with the owner/manager who was in all ways absolutely exemplary. Our pre-arrival confirmation & any correspondence was dealt with expeditiously. Upon arrival (around 11:30PM), the room we were provided was a very good size and was clean in most respects. That said, in our opinion, the hotel does not live up to its 4 Star rating. The single biggest problem we had was that as soon as we entered the room there was a VERY strong smell of scented air freshener having been sprayed in the room. My wife & I are both allergic to scents of any kind and this smell was absolutely overpowering. When I requested a change in the room, the manager informed us that the property was full for the night and as such no other rooms were available. To be fair, he offered to move us to another property of theirs, but it was almost midnight and I did not want to move to another property about which I knew nothing. To get rid of the scent, we opened the door to the small balcony and spent the night in a very uncomfortable environment. Next morning we were shown another room; however, that room too had the same very strong smell of air freshener. We decided to stay in our original room, but insisted that no air freshener be used in our room while we were staying there. That request was appropriately handled. If you are booking this hotel and are allergic to scents & perfumes, I strongly suggest informing the manager in advance and asking that no air freshener or other scents be used in preparing the room for your arrival. Other reasons why the 4 Star rating is in our opinion not appropriate: 1. The room had cheap $$ store type disposable plastic glasses in the room. There was no glassware or ceramic cups etc of any type in the room. 2. Several cracks in the wall/flooring were visible (especially in the bathroom/toilet areas). 3. The room lacked some basic necessities like a box of tissues. 4. While the bed was reasonably comfortable, there were no blankets, duvets or comforter in the room (and yes, Rome does get fairly cold at night especially in late November). 5. There was no kettle, coffee maker or tea/coffee supplies in the room. There is however a McDonalds which is a 2-minute walk from the hotel. 6. Breakfast is not provided (Paid or included). 7. The room did not have a telephone or any “Do Not Disturb” sign. In conclusion, I’d say that overall, the Aurelius is a decent place for the price we paid. However, the strong smell of air freshener was a deal breaker for us. Also, given the absence of some basic amenities noted above, in our opinion, it definitely does not qualify for a 4 star classification. A 3 Star rating would be generous. The best attribute for this property is the always smiling and extremely helpful owner/manager who tries to address any issues brought to his attention.

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“Cold little basement room”

I checked-in an hour ago and think I got the most awful room in this hotel: it is on the ground floor and much smaller than it’s shown on the pictures, so it’s freezing, and I’m not feeling save here. There is no water in there as well. There is a usual key, not a card. I don’t really know if the... more

I checked-in an hour ago and think I got the most awful room in this hotel: it is on the ground floor and much smaller than it’s shown on the pictures, so it’s freezing, and I’m not feeling save here. There is no water in there as well. There is a usual key, not a card. I don’t really know if the door closes well. Feels like I’m living in a basement.

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