Hotel Sonya

“Good hotel pre-cruise”

Stayed two nights pre-cruise at this small, clean, no-frills hotel with friendly and helpful front desk staff. Easy to get there from the Fiumicino airport—taxi fixed fare (NOV 2023) to center of Rome was 50 euros. Within a short walking distance to the Termini train station. Bought our Hop On, ... more

Stayed two nights pre-cruise at this small, clean, no-frills hotel with friendly and helpful front desk staff. Easy to get there from the Fiumicino airport—taxi fixed fare (NOV 2023) to center of Rome was 50 euros. Within a short walking distance to the Termini train station. Bought our Hop On, Hop Off (HOHO) bus tickets at the newsstand across the street. HOHO bus stop is just 5-10 minutes away—walk east on Via del Viminale and just past Via Giovanni Amendola. Many restaurants around the area and a mini supermarket two doors down. Front desk staff assisted us in booking a car service to get to the Civitavecchia cruise port. However, on embarkation day, the driver was stuck in traffic and could not get to us on time. The front desk staff assisted us once again by calling for a taxi instead—by taxi meter, 152 euros from the hotel to Civitavecchia port. Our hotel stay was comfortable, pleasant and sufficient for our needs.

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“Expensive for 3 star”

The only complaint was the price. Location was great the Rome Terminal 10 minutes walking. The rooms are nice clean nice towels. Bed was nice not enough outlet plugs. The shower temperature was not to stable if you showered with cold water maybe not too many surprises. Also no breakfast

“A disappointment but adequate ”

We booked with friends directly through the hotel by email. We had stayed in their sister hotel ( owned by same person ) since 2009 , most years twice a year. We were booked here when Covid closed travel. We rebooked at end of Covid to stay after a cruise which was canceled due to Covid and we r... more

We booked with friends directly through the hotel by email. We had stayed in their sister hotel ( owned by same person ) since 2009 , most years twice a year. We were booked here when Covid closed travel. We rebooked at end of Covid to stay after a cruise which was canceled due to Covid and we rescheduled once again. The hotel sent us a curt message that our reservation would be canceled if any more changes occurred. We arrived from the cruise port for a 4 day stay. The check in gentleman was curt and not very friendly. Our original booking was for 5 nights, our flight was canceled and rebooked a day early. We attempted to rebook on original day but was unsuccessful. The hotel refused to give any break on the one day early departure. Our room was 550. Very Clean, very small bath, no view, bed comfortable, pillows very flat and hard, a/c worked well, good water pressure in shower. Internet strong once we figured out to use the other building name site. When we booked, Breakfast was still listed on site, however now a voucher is provide for a cafe / bar 2 doors away. 3 options are given ….American breakfast ( scrambled well done eggs, a piece bacon, and Toast and butter) or pancakes or a croissant plus juice and a hot beverage with each choice. Service was good and fast. Adequate breakfast but not great and a far cry from the delicious breakfast that was previously served at this hotel and the sister hotel. Feel very cheated since in house breakfast was included when I booked. Location is great in front of the Opera, one block from National Street, and the Terminal Station. Excellent. Lots of restaurants near by and a Carefor market just across the street. Easy walk to major sites from here. Staff is a bit unfriendly except for Fredricka who is very friendly and extremely helpful. She booked our car to the airport and can arrange transportation to port as well. She was a ray of sunshine. After 14 years staying at the sister hotel, this one just doesn’t measure up to that experience. We will be returning to Rome in October and may have to look for a new hotel. The off site breakfast is a deal breaker.

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