Hotel Principe Torlonia

“Warm and Welcoming Staff”

We spent the final week of 2023 at this wonderful hotel that resembles a luxury villa as much as a hotel. Upon our arrival we were greeted warmly by super friendly and accommodating Consuela and Eduardo, who prepared us delicious cappuccinos and espressos at the small, charming bar just off the l... more

We spent the final week of 2023 at this wonderful hotel that resembles a luxury villa as much as a hotel. Upon our arrival we were greeted warmly by super friendly and accommodating Consuela and Eduardo, who prepared us delicious cappuccinos and espressos at the small, charming bar just off the lobby. If you desire a quiet, peaceful hotel away from the maddening crowds, located in a fabulous and safe neighborhood, Hotel Principe Torlonia is an excellent choice and a terrific value. The beds are comfortable, the breakfast is superb and the service is impeccable. Your transportation options to get to any part of room are plentiful with the Metro Stop Bologna only three blocks away and taxi to the Termini Train Station for less than $15. There is also an exceptional grocery store open 24/7 about 2 blocks away where you can get fruits, bread, cheeses, salamis, Mortadella and so much more. We hope to return to Rome soon to enjoy this great property again.

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“This hotel is best suited to short stays and could be so much better”

Experience at this hotel was mixed. We went on an 11 day trip to Rome with another couple staying at the same hotel as us. Unfortunately when we were shown to our rooms we were disappointed. Our room was rather small had twin beds not a king and there was little space for our belongings. We ha... more

Experience at this hotel was mixed. We went on an 11 day trip to Rome with another couple staying at the same hotel as us. Unfortunately when we were shown to our rooms we were disappointed. Our room was rather small had twin beds not a king and there was little space for our belongings. We had to keep most of our clothes in suitcases as there were only six coat hangers provided in a very tiny wardrobe. Hanging space for dresses was inadequate and my wife's dresses hung out of the wardrobe and the door could not be shut. The hotel did replace the twin beds with a king size mattress and supplied another six coat hangers which made life a little bit easier for us. The bedside tables are probably the smallest ones I've seen in my life and you could just about fit a couple of pairs of socks in these. They were very few PowerPoints and the kettle was sat on a small dressing table but there was no mirror over it so rendered the Power Points below useless for my wife to use her hair dryer. You haven't realised the kettle wasn't plugged in and it was only by pulling all the furniture out that we were able to reconfigure things to use the kettle several days into our stay. Our friends stayed in basement room which was more spacious but the there was a significant lack of light and when they arrived it smelt really really musty in fact they complained and the holiday tour operator some send photos of the room but then rejected them because they look too dark not a surprise given that it was a basement room and they got the lights on and the place really smelt of mold we were lucky with our room because at least it had a small balcony which overlooked the neighboring Afghan embassy. The bathroom was of an accent size which is fortuitous because one of our cases was stored underneath the sink unit for the whole of the duration of the holiday. The cleaners did an absolutely fantastic job and the rooms were spotless. We did however have a problem with the shower tray which wasn't draining properly however this was sorted out the same day we brought this up with reception. a special thanks to all the female staff who were fantastically helpful and welcoming and there was also a young barman who was there most evenings and he was really helpful supplying us with ice buckets corkscrews plates knives and forks so we could eat in in the garden which was a very pleasant experience. It's a real shame that the garden being so lovely was not made more use of for example the hotel could put a small cocktail bar in the garden for evenings and an evening restaurants service I'm sure will be very easy to set up in this particular hotel. Breakfast was entertaining. It was over seen by a restaurant manager who behave more like a referee telling us what we could and couldn't do. On a first day when we turned up to breakfast at 9:30 we sat on a table reserve four and he tried to kick his off but we were eventually allowed to stay because we said our friends were coming to join us and as soon as they turned up he told them they'd only got 15 minutes left to eat to get their breakfast and eat it. The attitude of this particular manager did sour the breakfast experience but usually the young Italian waitress rescued things for us and made life more bearable. Like having a referee around scrutinizing your every move when you told off for not using the tongues properly to serve yourself with eggs and sausage. If you ask the manager for anything he would tell you just a minute and usually about five or 10 minutes later he would be back to assist and the lengthy delays were not acceptable. Harmon occasion I was waiting for some cutlery and gave up and took some from another table this I wanted to eat it outside and he just glad at me and left the waitress to to deal with our table. Other guests were equally unimpressed by the attitude of this individual. The most concerning thing was that all Brett although breakfast was served till 10 a.m. the manager virtually marched you out as soon as it turned to 10 am so those guests who have the audacity to turn up at 10 to 10 and very little time to serve themselves and eat their breakfast it did make for a very awkward experience. The receptionists in the main were courteous and kind of one of them didn't appear to know the answer to any of our queries and it transpired he'd only been working for the hotel for about four or five months and he was unable to help with any queries and really blocks any requests that we were our friends had particularly when we wanted to change rooms when we first arrived. In summary this hotel could be so much better those are a mixture of abilities within the within the staff and the premises we thought could be utilized far more effectively particularly with the the garden which was hardly ever used and was quite a spacious and we hope the hotel listens to this feedback and puts in appropriate training to improve things.

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“Fine Stay”

The hotel was beautiful on arrival but that soon changed when we was told were we was staying for the next 4 nights. I had seen some reviews about rooms being downstairs in a basement and I honestly thought the reviews were wrong when actually no we did stay in what was a basement that had a wind... more

The hotel was beautiful on arrival but that soon changed when we was told were we was staying for the next 4 nights. I had seen some reviews about rooms being downstairs in a basement and I honestly thought the reviews were wrong when actually no we did stay in what was a basement that had a window but no natural daylight to come through we was so far down. The room was not a 4 star standard at all, I can't speak for other rooms that are in this hotel but if this is what their standard bed and breakfast is I would not recommend and pay a little bit more money and stop elsewhere. We didn't have breakfast in the hotel just simply because when in Rome there is so many nice places to go out and eat, the breakfast did always smell nice and on the last day it looked like there was plenty of options. There is nothing close around the hotel that really represents Rome and I would recommend staying near or in Trastevere, it's closer to plenty of restaurants and closer to the monuments in walking distance. I think I purely picked this out of being a cheaper option but I regret not paying that bit extra for a nicer hotel and walking distance to places, everywhere is flat so if something is a 20 minute walk it's very easy and with the weather it's sometimes the nicer option. The lobby gave the idea of it being 4 star but not the room. It didn't put me off because Rome is such a beautiful place so if you have this booked please don't let this put you off just spend your time out and about but if you are looking to book I would recommend somewhere closer the place I mentioned before.

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