Description
Facilities: The hotel has 4 junior suites, 72 single rooms and 44 double rooms, which are located on 4 storeys and are reachable by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance w... more
Superior Room - Economy1 King Bed 279 sq feet (26 sq meters) Internet - Free WiFi and wired Internet access Entertainment - Premium channels Food & Drink - Room service Sleep - Blackout drapes/curtains Bathroom - Private bathroom, a hair dryer, and a shower Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request Comfort - Air conditioning Need to Know - No rollaway/extra beds available Smoking/Non Smoking Connecting/adjoining rooms can be requested, subject to availability Room with 2 double beds2 Double Beds 279 sq feet (26 sq meters) Internet - Free WiFi and wired Internet access Entertainment - 30-inch TV with premium channels Food & Drink - Room service Sleep - Blackout drapes/curtains and turndown service Bathroom - Private bathroom, shower, free toiletries, and a hair dryer Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Need to Know - No rollaway/extra beds available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability Room1 King Bed 279 sq feet (26 sq meters) Internet - Free WiFi and wired Internet access Entertainment - Premium channels Food & Drink - Room service Sleep - Blackout drapes/curtains Bathroom - Private bathroom, a hair dryer, and a shower Practical - Free local calls, safe, and iron/ironing board Comfort - Air conditioning Need to Know - No cribs (infant beds) or rollaway/extra beds available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
Dining facilities include a restaurant with air conditioning, a dining room, a breakfast room and a café. Catering options include a bed and breakfast package, half board and full board. A continental breakfast buffet ensures a great start to the day. At dinner, guests order their favorite dishes à la carte.
- Parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Nursery
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Sale of tours
- Shops
- Security service
- Microwave
- Hair dryer
- Banquet and event room
- Medical service
- Heated pool
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- All-inclusive restaurant
- À la carte restaurant
- Restaurant with breakfast buffet
- Gym and SPA
- Gym
- Spa
- Jacuzzi
- Sauna
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Laundry
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Entertainment
- TV lounge
- Shops in hotel
- Computer room
- Shuttle transfer
- Airport transfer
- Transfer to shopping centre
- Smoking
- No smoking allowed anywhere in the hotel
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 1.00 pm h
- Deposit:
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Very good
Based on 233 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 233 TripAdvisor reviews
D
DarielJay
21/10/2023
“Comfy stay and very accommodating ”
Stayed for 2 weeks for business and the stay was pleasant. Super helpful front desk reception with Carlos and Jacqueline always pleasant to talk to and recognize us when we need help. Overall, comfortable stay with wide rooms and good breakfast selection in the morning.
T
Timp3350
21/10/2023
“Good experience ”
I had a really good experience at the Krystal Urban hotel. One receptionist by the name of Carlos was really polite and super helpful. Definitely would recommend. It was my second time staying at this hotel.
N
Norma L
18/09/2023
“Generously”
This hotel has served us with very much respect definitely recommend everyone here is friendly & make sure your doing good with any thing if any help they are more than happy to help. Mr.Carlos Centero has treated us very well in our stay with our morning breakfast since our first stay!
J
johnsonfamily0317
Houston, Texas
14/05/2023
“Amazing Stay”
The best travel experience in Mexico, to begin in Cuidad Juárez is amazing people are beautiful, very warm, friendly and polite. The hotel the most great experience from the stay, services to the staff all incredible. Especially Luis who was our waiter at breakfast, the guy on the grill, the guy ... more