Description
Facilities: 18 suites and 738 double rooms are located on 38 storeys and can be reached by lift. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access (for a fee) allows guests to stay connected while on holiday... more
With a stay at Hyatt Regency Mexico City in Mexico City (Polanco), you'll be a 5-minute walk from Parque Zoologico de Chapultepec and 8 minutes by foot from Paseo de la Reforma. This family-friendly hotel is 0.3 mi (0.5 km) from Auditorio Nacional and 0.5 mi (0.8 km) from Chapultepec Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Parque Zoologico de Chapultepec - 0.4 km / 0.2 mi Campo Deportivo Militar Marte - 0.4 km / 0.3 mi Auditorio Nacional - 0.5 km / 0.3 mi Avenida Presidente Masaryk - 0.6 km / 0.3 mi Paseo de la Reforma - 0.6 km / 0.4 mi Chapultepec Park - 0.8 km / 0.5 mi Spanish Consulate General - 1 km / 0.6 mi National Museum of Anthropology - 1.3 km / 0.8 mi Chapultepec Castle - 1.8 km / 1.1 mi Monumento a los Ninos Heroes - 1.8 km / 1.1 mi Hospital Español - 1.9 km / 1.2 mi Torre Mayor - 2.1 km / 1.3 mi Antara Polanco - 2.1 km / 1.3 mi Luis Barragan House and Studio - 2.1 km / 1.3 mi Papalote Museo del Nino - 2.2 km / 1.3 mi The nearest airports are: Benito Juarez International Airport (MEX) - 17.6 km / 11 mi Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 51.7 km / 32.2 mi Toluca, Estado de Mexico (TLC-Toluca Intl.) - 54.4 km / 33.8 mi The preferred airport for Hyatt Regency Mexico City is Benito Juarez International Airport (MEX). . Near Parque Zoologico de Chapultepec.
Various dining options are available, including a restaurant, a dining room, a café and a bar. At breakfast and lunch, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The menu also offers gluten-free meals and vegetarian dishes. The hotel also offers snacks.
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- Parking
- Covered parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Complimentary Wi-Fi
- Services
- Nursery
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Trouser press
- Private check-in and check-out
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Shops
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Medical service
- Wedding service
- Postal service
- Kids´ TV channels
- Babysitting service
- Year-round indoor pool
- Heated pool
- Sun terrace
- Hair salon
- 24-hour gym
- Sun terrace
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with kids' buffet
- Restaurant with kids' menu
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Coffee shop
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Children’s pool
- Sunbeds
- Adults-only outdoor pool
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Games room
- Shops in hotel
- Aerobics
- Video games
- Shuttle transfer
- Airport transfer
- Transport service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Languages
- Spanish
- English
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 1.00 pm h
- Minimum registration age without supervision
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Excellent
Based on 3105 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 3105 TripAdvisor reviews
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nancyreal11
25/04/2024
“Hyatt Regency is the Best Hotel in Polanco, CDMX”
I am an art historian and come to CDMX every year to tour private, VIP groups (small groups). I choose Hyatt Regency Hotel, Polanco due to its 1) open, airy feeling inside public spaces; 2) airy, spacious bedrooms; and 3) gym equipment. If you are claustrophobic and/or must exercise every day, th... more
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lcanasi
25/04/2024
“Above and beyond”
Hyatt Regency staff went above and beyond to meet our needs. On my Birthday they even sent a bottle of Cava and desserts to the room!
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PCJ5
San Francisco, California
23/04/2024
“Great stay”
Beautiful hotel and staff goes above and beyond. Excellent customer service from the beginning to the end. We will definitely stay at the Hyatt Regency Polanco again.
A
anareadhimer
Phoenix, Arizona
19/04/2024
“Fabulous trip to Mexico City”
We had a great time in Mexico City. The hotel has an excellent location and is very comfortable and has a wonderful service. Very clean m, modern and luxurious
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Lifou T
New York City, New York
17/04/2024
“Dated but comfortable”
The hotel is quite dated but comfortable. I liked the location in Polanco; very nice view of the park from the window (although looks like windows haven’t been cleaned in a long time…). The bed was very comfortable, A/C quite and efficient..