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Novotel Marrakech Hivernage

Name: Novotel Marrakech Hivernage
Address: Rue Haroun Errachid, Quartier De L Hivernage, Rue Haroun Errachid, Quartier De L Hivernage - Marrakesh, MA
Rating: 8

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Hotels /
Morocco /
Marrakesh /
Novotel Marrakech Hivernage

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Facilities and services

Novotel Marrakech Hivernage

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Novotel Marrakech Hivernage

Marrakesh - See map

| ACCOR HOTELS

Show photos (31)

Very good

Rating 4 around 5 for travellers of Tripadvisor

Based on 1942 reviews

Featured services:

Live music
Parking
Pets allowed
Complimentary Wi-Fi
+75 Additional services

See map

Very popular destination!

5 properties have been booked in the last 15 minutes in Marrakesh

Latest reviews from the hotel

Featured TripAdvisor reviews

8 Very good

Very good

Based on 1942 reviews

Rating 4,5 around 5 for travellers of Tripadvisor

Location

Noise

Rooms

Rating 3,5 around 5 for travellers of Tripadvisor

Service

Value for money

Cleanliness

Showing 3 featured reviews out of 1942 TripAdvisor reviews

Nina C

Lavardin, France

10/02/2024

“A very happy and comfortable stay at the Novotel Hivernage, Marrakech”

We thoroughly enjoyed our stay at The Novotel Hivernage for 4 nights. It is located about a one kilometre walk from the Medina wall, has a money changer within 100 metres of the front door, and there is a Carrefour supermarket about 8-10 minutes walk away. There were taxis easily available from the front door and prices were sensibly negotiable depending on where one wanted to go We loved the decor and the artwork on the walls of the ground floor. The bedroom on the 4th floor overlooking the pool was clean and airy, the pillows and bed linen very comfortable. It was thoroughly cleaned every day, fresh water bottles were in the fridge and the air-conditioning good. We ate breakfast in the hotel restaurant every morning; there was a wide choice of options; the staff were pleasant and responsive when asked. We ate two evening meals there and although the menu was limited, the meals were hot, delicious and served by friendly staff. Above all, we wanted to mention two staff by name: Aicha on the reception desk and Hicham in the bar which served the pool area. Aicha was warm and friendly, her English was good and she was able to help with all our enquiries including booking a taxi for the airport on departure. Hicham's service ethic couldn't be faulted. He was always smartly dressed, always ready with a smile and to make sure we were comfortable and had what we needed. He is a French speaker but as one of us is a French speaker also, we had no trouble in communicating . It was a pleasure to be able to have a drink and a rest in that bar area, particularly in the evenings after Hicham came on duty. We would be happy to recommend the hotel to anyone. The only slightly negative comment is that it is probably time that some, if not all, of the pool furniture be updated. Compared with the rest of the hotel, the sun lounges looked "tired". The staff around the pool, however, made regular circuits and put up/put down umbrellas as needed and kept the tables and sun lounges tidy after guests had departed. They need to keep an eye on keeping the ashtrays not just empty but clean . We overlooked some lower roofing green tiles which are attractive but which are starting to break down and need repair or replacement.

savvy_dave

Abu Dhabi, United Arab Emirates

27/02/2024

“Great location, but some areas for improvement”

Having read the negative reviews, I was somewhat nervous about staying at the Novotel. It was February half term holiday, though, and hotel prices were sky high in Marrakesh. In the end we were generally happy with the hotel and it was a comfortable stay. As others have noted, reception staff ... more

Vratz J

London, United Kingdom

21/02/2024

“A mix bag!”

This hotel has so much potential but unfortunately the staff is letting it down. we arrived here in the night with our little son after booking and paying in advance but they did not find our booking. The reception lady (name starting with A) is very impolite and made us pay again for the whole t... more

About the property

Description

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby..

How to arrive

Marrakesh - See map

With a stay at Novotel Marrakech Hivernage in Marrakech (Hivernage), you'll be within a 5-minute drive of Jemaa el-Fnaa and Avenue Mohamed VI. This upscale hotel is 1.6 mi (2.5 km) from Majorelle Gardens and 1.1 mi (1.7 km) from Marrakech Plaza.. Distances are displayed to the nearest 0.1 mile and kilometer. Casino de Marrakech - 0.1 km / 0.1 mi Bab El Djedid - 0.3 km / 0.2 mi Ksar Char-Bagh Hammam - 0.6 km / 0.4 mi Cyber Park - 0.8 km / 0.5 mi Avenue Mohamed VI - 0.8 km / 0.5 mi Menara Mall - 1 km / 0.6 mi Koutoubia Mosque - 1 km / 0.6 mi Royal Tennis Harti - 1.3 km / 0.8 mi Place du 16 November - 1.3 km / 0.8 mi Grand Poste Gueliz - 1.4 km / 0.8 mi Place of Youth - 1.4 km / 0.9 mi Marrakech Plaza - 1.4 km / 0.9 mi Harti Garden - 1.4 km / 0.9 mi Palais des Congrès - 1.4 km / 0.9 mi Place Bab Doukkala - 1.5 km / 0.9 mi The preferred airport for Novotel Marrakech Hivernage is Menara Airport (RAK) - 5.6 km / 3.5 mi . Near Menara Mall.

Facilities and services

Restaurants

Grab a bite to eat at Bazz'art, a brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee..

Entertainment: Live music; Entertainment; TV lounge; Games room; Shops in hotel

Parking: Parking; Parking near the hotel

Pets: Pets allowed

Wi-Fi: Complimentary Wi-Fi; Complimentary Wi-Fi

Services: Nursery; Indoor pool; Kids´ club; Breakfast room service; Room service; Laundry; Reading room; Safe; Ironing board; Iron; Newspapers; Car hire; Foreign currency exchange; Fax / Photocopier; Luggage storage; Shoe shiner; Wake-up call; Gardens; Library; Public bathroom; Sun terrace; Terraces; Dry cleaning service; Hairdressers / Beauty salon; Tumble dryer; Coffee machine; Security service; Microwave; Coffee maker; Hair dryer; Bike rental service; Credit cards accepted; Vending machines; Board games; Play area; Babysitting service; Children’s pool; Cot; Year-round outdoor pool; Hair salon; Serviced office; Conference centre; Meeting rooms

Bars: Pool bar; Café bar; Vending machines; Bar

Gym and SPA: Gym; Spa; Wellness area with massage service

Other: Air conditioning; Heating

Additional services: Laundry service; Daily room cleaning; Laundry; Tumble dryer; Dry cleaning service; Lift

Reception: 24-hour reception; Concierge service

Smoking: Smoking areas; Smoke detectors in hotel

Swimming pools: Recreational area; Children’s pool; Sunbeds; Umbrellas

Restaurants: Restaurant with kids' buffet; Restaurant with breakfast buffet

Check-in/Check-out: Check-in: From 2.00 pm to 21:00; Check-out: From 12.00 pm to 12:00

Minimum registration age without supervision: 0

Deposit:: #{ depositAmount } #{ depositCurrency } #{ depositType }; #{ paymentMethods }; #{ depositTime }

General: : #{numberOfPersons}; : #{floorNumber}

: #{ registryNumber }

: Administration fee

Good to know

Late check-in/key pickup: #{ lateCheckin }

#{ registryNumber }

Taxes included in the final price:

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Frequently asked questions about Novotel Marrakech Hivernage

Which services stand out at Novotel Marrakech Hivernage?

Featured services at Novotel Marrakech Hivernage are: Live music, Parking, Pets allowed and Complimentary Wi-Fi See full list of services at Novotel Marrakech Hivernage.

Does Novotel Marrakech Hivernage have a pool service?

Novotel Marrakech Hivernage has Recreational area, Children’s pool, Sunbeds and Umbrellas.

Does Novotel Marrakech Hivernage have a restaurant service?

Novotel Marrakech Hivernage has Restaurant with kids' buffet and Restaurant with breakfast buffet.

Does Novotel Marrakech Hivernage have somewhere to park?

Novotel Marrakech Hivernage has Parking and Parking near the hotel for its guests.

Does Novotel Marrakech Hivernage have a spa service?

Novotel Marrakech Hivernage has Gym, Spa and Wellness area with massage service for its guests.

Does Novotel Marrakech Hivernage have Wi-Fi?

Novotel Marrakech Hivernage has Complimentary Wi-Fi and Complimentary Wi-Fi for its guests.

What check-in and check-out times does Novotel Marrakech Hivernage have?

Yes, check-in at Novotel Marrakech Hivernage is from 21:00 and check-out is by 12:00.

Does Novotel Marrakech Hivernage have good guest reviews?

Yes, guests at Novotel Marrakech Hivernage have highlighted that: We thoroughly enjoyed our stay at The Novotel Hivernage for 4 nights. It is located about a one kilometre walk from the Medina wall, has a money changer within 100 metres of the front door, and there is a Carrefour supermarket about 8-10 minutes walk away. There were taxis easily available from the front door and prices were sensibly negotiable depending on where one wanted to go We loved the decor and the artwork on the walls of the ground floor. The bedroom on the 4th floor overlooking the pool was clean and airy, the pillows and bed linen very comfortable. It was thoroughly cleaned every day, fresh water bottles were in the fridge and the air-conditioning good. We ate breakfast in the hotel restaurant every morning; there was a wide choice of options; the staff were pleasant and responsive when asked. We ate two evening meals there and although the menu was limited, the meals were hot, delicious and served by friendly staff. Above all, we wanted to mention two staff by name: Aicha on the reception desk and Hicham in the bar which served the pool area. Aicha was warm and friendly, her English was good and she was able to help with all our enquiries including booking a taxi for the airport on departure. Hicham's service ethic couldn't be faulted. He was always smartly dressed, always ready with a smile and to make sure we were comfortable and had what we needed. He is a French speaker but as one of us is a French speaker also, we had no trouble in communicating . It was a pleasure to be able to have a drink and a rest in that bar area, particularly in the evenings after Hicham came on duty. We would be happy to recommend the hotel to anyone. The only slightly negative comment is that it is probably time that some, if not all, of the pool furniture be updated. Compared with the rest of the hotel, the sun lounges looked "tired". The staff around the pool, however, made regular circuits and put up/put down umbrellas as needed and kept the tables and sun lounges tidy after guests had departed. They need to keep an eye on keeping the ashtrays not just empty but clean . We overlooked some lower roofing green tiles which are attractive but which are starting to break down and need repair or replacement.

What are the features of the surroundings of Novotel Marrakech Hivernage?

With a stay at Novotel Marrakech Hivernage in Marrakech (Hivernage), you'll be within a 5-minute drive of Jemaa el-Fnaa and Avenue Mohamed VI. This upscale hotel is 1.6 mi (2.5 km) from Majorelle Gardens and 1.1 mi (1.7 km) from Marrakech Plaza.. Distances are displayed to the nearest 0.1 mile and kilometer. Casino de Marrakech - 0.1 km / 0.1 mi Bab El Djedid - 0.3 km / 0.2 mi Ksar Char-Bagh Hammam - 0.6 km / 0.4 mi Cyber Park - 0.8 km / 0.5 mi Avenue Mohamed VI - 0.8 km / 0.5 mi Menara Mall - 1 km / 0.6 mi Koutoubia Mosque - 1 km / 0.6 mi Royal Tennis Harti - 1.3 km / 0.8 mi Place du 16 November - 1.3 km / 0.8 mi Grand Poste Gueliz - 1.4 km / 0.8 mi Place of Youth - 1.4 km / 0.9 mi Marrakech Plaza - 1.4 km / 0.9 mi Harti Garden - 1.4 km / 0.9 mi Palais des Congrès - 1.4 km / 0.9 mi Place Bab Doukkala - 1.5 km / 0.9 mi The preferred airport for Novotel Marrakech Hivernage is Menara Airport (RAK) - 5.6 km / 3.5 mi . Near Menara Mall.

What is the exact address of Novotel Marrakech Hivernage?

You´ll find Novotel Marrakech Hivernage in Marrakesh - Rue Haroun Errachid, Quartier De L Hivernage

Which chain owns Novotel Marrakech Hivernage?

Novotel Marrakech Hivernage is part of the ACCOR HOTELS chain.

Additional information…

Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 17 years of age. We have included all charges provided to us by the property. . Optional fees: Fee for buffet breakfast: approximately MAD 120 for adults and MAD 60 for children Late check-out fee: MAD 500 (subject to availability) Rollaway bed fee: MAD 150.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) . Special instructions: Front desk staff will greet guests on arrival.. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: Pets welcome. House Rule: No smoking.

Featured amenities include a business center, express check-in, and express check-out.

The accommodation features an outdoor pool and a children's pool. Sun loungers and parasols are ideal for relaxation. A range of options are available, including golf and a gym. Additional services include an entertainment programme for children, offering numerous activities.

Late check-in/key pickup: #{lateCheckin}

#{checkoutTime}

Administration fee

All-Inclusive Regulations in the Balearic Islands…

On 23 January 2020, the new Balearic Law against Tourism Excesses entered into force, which prohibits all-inclusive deals with unlimited alcoholic beverages. Only a maximum of three alcoholic beverages per guest will be served during lunch and/or dinner.
We would also like to inform you of the following restrictions included in the law:
Practices which may endanger the life, health and physical integrity of guests are strictly prohibited at hotels, apartments and holiday properties. These practices include climbing from one balcony or window to another and jumping from inappropriate places such as balconies into swimming pools (a practice widely known as ';balconing';). Guests breaking the law will be immediately banished from the property and may be fined, states the law and the corresponding municipal regulations. The hotel/apartment manager or property agent must order said guests to leave immediately, which may require assistance from the security forces.
Failure to comply with the prohibition of practices which may endanger the life, health and physical integrity of guests will be considered a serious offence. In the Balearic Islands, serious offences are subject to a fine between 6,001 and 60,000 euros.

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