Aqualuz Troia Mar & Rio By The Editory

“Hotel de Troia”

a clean and tidy room, comfortable, two toilets, view to the sea where we could see the dolphins. We had a living room and the best things was the enormous balcony. It was a midium sized room. We didn't have a bath tub and we asked for a bunk bed and a double bed but instead of the double bed the... more

a clean and tidy room, comfortable, two toilets, view to the sea where we could see the dolphins. We had a living room and the best things was the enormous balcony. It was a midium sized room. We didn't have a bath tub and we asked for a bunk bed and a double bed but instead of the double bed they gave us 2 indvidual beds that we had to put together. Free wifi and air conditioning

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“Great place with some room for improvement”

Great place , room for improvement. Great location , the studio was great and clean, breakfast was very good. The experience on the Italian restaurant was terrible , our order was forgotten and they did not had the courage to say until confronted . Guests on other tables that arrived after us we... more

Great place , room for improvement. Great location , the studio was great and clean, breakfast was very good. The experience on the Italian restaurant was terrible , our order was forgotten and they did not had the courage to say until confronted . Guests on other tables that arrived after us were served before and the staff couldn’t realize it until we called their attention.The food is average and although the staff is nice and kind they don’t seem to have the necessary training and experience . An area to pay attention and to improve is the smell and cleanness of the public bathrooms close to lobby .

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“Recent visit”

Roof leaked and flooded lobby outside the restaurant. Room smelt of damp / wet towels. No tea or coffee in the room Sink in the kitchen smelt awful Fridge door hinge banged every time it was opened Fridge was very noisy meaning it was difficult to sleep Bed was split into two singles so was... more

Roof leaked and flooded lobby outside the restaurant. Room smelt of damp / wet towels. No tea or coffee in the room Sink in the kitchen smelt awful Fridge door hinge banged every time it was opened Fridge was very noisy meaning it was difficult to sleep Bed was split into two singles so was impossible to use the full bed as would move apart and the bedding was tucked in so tight as separate beds. There was a suspicious stain on the grey bed topper. Bathroom had a large piece of tile which has been glued back on the wall which was had a dirty stain around it Hand towel rail is hanging off the wall Power socket hanging off the wall by the bathroom Bottom draw was difficult to open and scraped on the frame. Wardrobe smelt musty! The patio doors do not seal so can here and feel the wind. Breakfast beans we hard. Pastries were over cooked on (21st) Only small plates available. Coffee did not dispense decaff with milk it was just milk. Coffee machine did not dispense clean water it was pale brown. There is limited outside lighting and the paths and entrances from the rear are very uneven and potential trip hazard. Waited in the queue to check out had been next in line for some time, however was ignored and instead the male receptionist served someone who had just arrived. Number of the outdoor sun loungers were broken and were not adjustable Button Panel in the lift was lose.

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