Gar Anat Hotel Boutique

“Good,but could be better”

We enjoyed our stay but it could have been much better.Room 104,the bathroom is huge but the shower is above a very slippery spa bath.I would imagine the vast majority of guests would prefer a large walk in shower. The room is very close to the aparments across the road,if you don't have the cur... more

We enjoyed our stay but it could have been much better.Room 104,the bathroom is huge but the shower is above a very slippery spa bath.I would imagine the vast majority of guests would prefer a large walk in shower. The room is very close to the aparments across the road,if you don't have the curtains pulled the people opposite can see right into your room It needs some sort of blind that still lets the light in. The night light is too bright. Staff are lovely,as is the location. Despite being a holiday we didn't hear any noise from the street

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“Basically pretty nice, but a cautionary tale”

We stayed here for three nights, and our experience was a little rocky. First I should say that the location is extremely convenient, the rooms were clean and cute, and the breakfast was really fresh and good. The beds were on the hard side, but I have come to expect that from European hotels. ... more

We stayed here for three nights, and our experience was a little rocky. First I should say that the location is extremely convenient, the rooms were clean and cute, and the breakfast was really fresh and good. The beds were on the hard side, but I have come to expect that from European hotels. However, possibly we just got very unlucky, but our first night was a disaster. We stayed in the large “Serena de Amarillos” room at the front of the hotel. It was a warm day, and we asked them to check on the air conditioning for us because the room was so stuffy. The receptionist said she would “push a button” and it would come on. So, we went to bed hoping that it would come on, but it never did. (In fact, the system was probably blowing warm air into the room the whole time.) It was a miserable night, made worse by the fact that the card reader by the door was not working well, so the power went off and my husband’s CPAP stopped working. There was quite a bit of street noise, so no way we could keep the windows open. And a pretty strong sewage smell, the origin of which we could not identify. The next morning, we asked to be moved to another room because of the power situation among other things. We were told by the front desk that “at this time of year sometimes the AC would not work well” because some guests want heat (in 85 degree weather? Really?) We were moved to a “downgraded” room at the back of the hotel and were provided with a fan. However, it was not until we were already moved in there and tried to turn the AC on that a THIRD receptionist told us that the system had not in fact been switched to AC at all. The second room was smaller but we didn’t care about that. It was much quieter, smelled a lot better, and was on the shady side of the hotel. We slept just OK for two nights by opening the windows for an hour before bed, turning on the fan, and sleeping on top of the covers. The room was still much warmer than the corridor just outside, however. And on the day we checked out, guess what? A crane was lifting new HVAC units onto the roof! So, there was apparently never any AC available at all. I asked at the front desk that we be refunded the difference in cost between the first and second rooms, and we were offered a 100 Euro refund which we accepted. We have traveled a LOT in Europe, and we know that the AC situation can get kind of weird there, however, in general, we believe that a hotel that advertises AC (and charges accordingly) should provide AC in sunny 80+ degree weather. (It’s not like it never gets hot in Spain!) We also do not understand why the Gar Anat could not have simply been upfront about the situation and at least offered us a different room at check-in. Instead, we were put in a room that they apparently knew gets and stays very warm, with no AC, on a hot day, with no warning, no fan provided, and a known issue with the power supply that would have interfered with using a fan in in any case. I also think it would have been appropriate under the circumstances for them to offer us a refund for the difference in cost for all three nights without us having to ask for it first. I am giving them four stars because as mentioned previously, I think we were probably pretty unlucky. But with a boutique hotel, it is reasonable to expect better attention to these issues than was given. I do not necessarily blame the staff, because these decisions were probably mode over their heads, and I am sure we were not the only guests who had issues with the lack of AC, so it was probably not their favorite week. The moral of my story is: if AC is very important to you, you might want to confirm that it will **actually be available to you** on the dates that you plan to travel. And be aware that some rooms are actually cooler and quieter than others, seems to me that those are the rooms at the back of the hotel.

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“Nice central boutique hotel”

Pleasant stay at Gar Anat, which is a nice boutique hotel well situated in the historic center of Granada, close to everything. Rooms are spacious and cosy, even if a bit dark. We could hear a little bit of noise from the street due to the pavement, but this did not really bother us Breakfast ... more

Pleasant stay at Gar Anat, which is a nice boutique hotel well situated in the historic center of Granada, close to everything. Rooms are spacious and cosy, even if a bit dark. We could hear a little bit of noise from the street due to the pavement, but this did not really bother us Breakfast is served in a lovely vaulted cellar, by a friendly old lady, and was delicious. Staff is great and helpful. Altogether a good experience and great value for money.

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“Street noise spoilt our stay”

I booked this hotel direct online requesting a quiet room on an upper floor. Our room Itaca was on top floor but on the street side so on the Friday and Saturday night we were woken in the early hours by lots of people leaving a bar just a few metres down the street. We couldn’t leave window open... more

I booked this hotel direct online requesting a quiet room on an upper floor. Our room Itaca was on top floor but on the street side so on the Friday and Saturday night we were woken in the early hours by lots of people leaving a bar just a few metres down the street. We couldn’t leave window open due to the noise and were told it was too early in the season for the A/C to be switched on despite it being 25’ outside so reception brought a fan up for us. The room was dark but the spotlights on the wall were horrible. On the plus side the staff were helpful,the hotel is centrally located.

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“wish I liked it more”

There were pros and cons for our stay at Gar-Anat Hotel. Two pluses: the hotel was well located and reception was efficient and helpful. However, there were less pleasant aspects to our stay. Our room on the first floor was dark and the lights were all spotlights, which were harsh on my eyes. Ou... more

There were pros and cons for our stay at Gar-Anat Hotel. Two pluses: the hotel was well located and reception was efficient and helpful. However, there were less pleasant aspects to our stay. Our room on the first floor was dark and the lights were all spotlights, which were harsh on my eyes. Our room was warm but the hotel’s AC hadn’t been turned on even though it was in the high 70s. We would have opened the window but there was too much noise from street traffic. The shower was in a tub that was dangerously slippery. Breakfast had the essentials but was sparce compared to other hotels where we stayed and we didn’t like sitting at a long table with other guests.

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