Description
Facilities: 152 rooms, including 8 junior suites, 4 suites, 107 single rooms and 12 double rooms, are located on 6 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with boo... more
A stay at Kampala Serena Hotel places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and The Parliament of the Republic of Uganda. This luxury hotel is 1 mi (1.6 km) from Embassy of Sudan and 1.3 mi (2.1 km) from Embassy of France.. Distances are displayed to the nearest 0.1 mile and kilometer. Uganda Golf Course - 0.7 km / 0.4 mi The Parliament of the Republic of Uganda - 0.9 km / 0.6 mi Embassy of France - 1.4 km / 0.9 mi Embassy of Sweden - 1.7 km / 1 mi Embassy of Sudan - 1.7 km / 1 mi Owino Market/Kampala - 2 km / 1.2 mi The Acacia Mall - 2.2 km / 1.4 mi British High Commission - 2.5 km / 1.5 mi Kisementi - 2.5 km / 1.5 mi Mulago National Specialized Hospital - 2.6 km / 1.6 mi Makerere University - 2.6 km / 1.6 mi Uganda National Museum - 2.7 km / 1.7 mi Gaddafi National Mosque - 2.9 km / 1.8 mi Destreet Art Gallery - 2.9 km / 1.8 mi Synagogue Church of All Nations - 3.1 km / 1.9 mi The preferred airport for Kampala Serena Hotel is Entebbe Intl. Airport (EBB) - 42.1 km / 26.1 mi . Near Uganda Golf Course.
Various dining options are available, including 6 restaurants, a dining room and a café. A bed and breakfast package can be booked.
RoomFeatures a private balcony Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar, and 24-hour room service Bathroom - Partially open bathroom, separate bathtub and shower, slippers, and designer toiletries Practical - Safe, free weekday newspaper, and phone; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Business Room1 Queen Bed 1023-sq-foot (95-sq-meter) room with a balcony Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar, and 24-hour room service Bathroom - Partially open bathroom, separate bathtub and shower, slippers, and designer toiletries Practical - Safe, free weekday newspaper, and phone; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Need to Know - No rollaway/extra beds available Smoking/Non Smoking
- Entertainment
- Live music
- TV lounge
- Shops in hotel
- Aerobics
- Cinema
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Nursery
- Breakfast room service
- Room service
- Laundry
- Safe
- Iron
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Doctor
- Banquet and event room
- Wedding service
- Babysitting service
- Children’s pool
- Sun terrace
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Outdoor pool
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Porter service
- Shuttle transfer
- Airport transfer
- Shuttle
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Restaurants
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Check-in/Check-out
- Check-in from: 12.00 pm h — Check-out before: 10.00 am h
- Minimum registration age without supervision
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Excellent
Based on 815 reviews
Location
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Value for money
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Showing 5 featured reviews out of 815 TripAdvisor reviews
J
Jason G
WashingtonDC
12/04/2024
“an oasis in Kampala!”
My spouse and I stayed at the Kampala Serena for two nights when we were visiting Uganda, and overall, I thought that this was a modern hotel that seemed like an oasis of serenity in a bustling town. This hotel is essentially a large complex with a separate conference center and multiple buildin... more
R
Robin B
01/04/2024
“The Serena never disappoints!”
We introduced new couples to our favorite getaway spot this weekend, and they said - more than once - that we gave them a new favorite destination for time away from busy jobs and schedules. Best pool in Uganda and always clean; great food, outstanding service, wonderful rooms, perfect weekend!
V
Vikki A
Dubai, United Arab Emirates
28/03/2024
“Nice African Style Hotel”
I stayed here twice in March 2024 while travelling on business. Employees are very friendly. The rooms are traditional and quite old but have a nice African feel. The breakfast was great. Would definitely stay here again. Check-in and check-out was always smooth and easy. No complaints at all.
S
Sandra K
Kampala, Uganda
05/04/2024
“Serena is a very welcoming place , it's security is good.Its profitable for everyone.”
_Serena have a good customer care service _Elegant rooms for rest _Accommodation is designed to meet the needs of corporate and leisure travellers. _Its swimming pool are durable, maintenance and have a smooth surface. _The environment is very welcoming,tress that are for refreshment.
P
peeUG
Kampala, Uganda
16/03/2024
“Wonderful nature haven”
The ambience in the breakfast area at the Serena is just amazing! The nature sounds from the water falls, the pond with water lily and croaking frogs, the tweeting little birds. And this is before you get to the bountiful spread. Yes the value for money for a drop in customer is an open question ... more