Ashburn Hotel

“Me and my daughter will be back!”

It was really important to us, that we have a good hotel in London, since me and my daughter have waited more than ten years for this trip. And Ashburn really delivered! Room was bigger than most hotel rooms in London. It looked beautiful and even luxurious! And the beds....wow! One of the best I... more

It was really important to us, that we have a good hotel in London, since me and my daughter have waited more than ten years for this trip. And Ashburn really delivered! Room was bigger than most hotel rooms in London. It looked beautiful and even luxurious! And the beds....wow! One of the best I have ever slept in. Pillows and linen included. Breakfast was really good. Lots of things to choose from. And the customer service was really good from breakfast room to reception and housekeeping. Couple of days the housekeeper had even folded our nightdresses and arranged a good place to my daughter's plush toy. We checked out yesterday 6 o'clock and were terribly tired because of very active week in London and a very early wake up. That's why it took a while to realize that the receptionist spoke fluent Finnish! One of the most languages to master and not very common either. We would have stayed and talk with him a bit longer and give feedback. Big thank you for him and all the others in reception. Especially those two who were on duty Wednesday evening! I hope our Halloween cupcakes tasted good. :) I watched the lady receptionis in question to serve another customer and she went great lengths to help that customer staying dry while walking to her car. What a service! Me and my daughter recommend hotel Ashburn for everyone. Location was great (tube and bus right next to hotel and food store too), rooms were quiet, bathroom had bath as well as shower and was spotlessly clean. And there was a lift. I walk with crutch and it was easy to reach our room in the 4th floor. Usually all you see from a London hotels' windows is next house and garbage cans, but this time we even had a nice view towards Cromwell road. If I have to come up with something to criticize, the water pressure in the shower could have been better. But on the other hand, almost all hotels in London have the same problem. Our heartfelt thanks to all the staff in Ashburn. We will be back next year! P.S I'm afraid we forgot to empty the fridge. Hope someone enjoys the cider that was there. :)

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“Excellent stay @ the Ashburn”

Fantastic hotel very well situated, spotlessly clean rooms and well furnished. Staff are very friendly and helpful. We had 3 rooms and enjoyed our stay. Large supermarket close by and lots of eating places. Continental breakfast was good

“Reasonable Hotel at a Good Price”

This is the third or fourth time here over the past decade or so, so obviously we have no major problems with this hotel, only some cautionary notes. Location couldn’t be better, with easy access to the tube and the “74” bus to downtown, shopping and restaurants nearby. Note that with the number ... more

This is the third or fourth time here over the past decade or so, so obviously we have no major problems with this hotel, only some cautionary notes. Location couldn’t be better, with easy access to the tube and the “74” bus to downtown, shopping and restaurants nearby. Note that with the number of hotels nearby, restaurant reservations are recommended. Our room size was reasonable, and the bed comfortable. Limited clothes storage. Location is quiet, given its proximity to a major road, due to excellent soundproofing. Very good lighting throughout. One of my pet peeves is doors that squeak and sinks that don’t hold water; this hotel passed both tests successfully. Wifi was good, although not secure. Fridge worked well. There is a “bigger” TV, but no on-screen program listing, and no streaming services, although the remote indicated that capability. Note that continental breakfast tickets can be purchased at 9.50 GBP per person per day, and they seem to be a reasonable value; however, if on an extended stay, one might want to have breakfast elsewhere occasionally, since the breakfast at the hotel is repetitive. Note that the tub in our room had quite high sides which would give issues for the mobility challenged. Also, the anti-slip provisions in the tub did not extend over the whole floor of the tub. As well, the shower adjustment mechanism is complicated – four separate levers. Why not have an explanation of what each lever does? The only other issue was very inconsistent room cleaning; we never knew what towels we’d have until we returned to the room; housekeeping management needs to kick things up a notch.

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“Not what it once was”

I have stayed there many times over the last 13 years. It is certainly not what it once was. At 10pm I had to request cleaning products so I could clean the bath before I used it. The next day the products were removed but the dirty cleaning cloth was left on the floor for our entire 5 day stay. ... more

I have stayed there many times over the last 13 years. It is certainly not what it once was. At 10pm I had to request cleaning products so I could clean the bath before I used it. The next day the products were removed but the dirty cleaning cloth was left on the floor for our entire 5 day stay. Also bathroom sink was dirty. Staff were pleasant but not very engaging. Extremely overpriced for what we had - you can do better in London. Unfortunately will not be staying there again.

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