Four Seasons Hotel Seattle

“Service tips the scales for an excellent stay!”

After what felt like an eternity of travel, including a grueling 9-day trek that culminated in a bleary-eyed, 3 AM departure from NYC to Seattle, I found myself standing, somewhat disheveled and definitely weary, in the grand lobby of the Four Seasons Hotel Seattle. Now, at 58, I've seen my fair ... more

After what felt like an eternity of travel, including a grueling 9-day trek that culminated in a bleary-eyed, 3 AM departure from NYC to Seattle, I found myself standing, somewhat disheveled and definitely weary, in the grand lobby of the Four Seasons Hotel Seattle. Now, at 58, I've seen my fair share of hotel lobbies, but there's always something about the Four Seasons that makes me feel like I've stepped into a little slice of luxury. However, my bubble of anticipation was quickly burst by the efficient yet somewhat curt front desk staff who informed me, with an apologetic tilt of the head, that the hotel was fully booked for the weekend. My heart sank. The thought of trudging through Seattle's unseasonably warm 82-degree May weather in search of another hotel was about as appealing as a root canal. But then, a glimmer of hope. The front desk offered me the use of their spa to freshen up. "A spa day wasn't exactly what I had in mind for my arrival," I thought, "but at this point, I'd take a hose down in the back alley if it meant feeling human again." The spa, though described as small, was a well-supplied oasis that seemed to anticipate my every need before I even knew I had it. Enter Jonathan and Sophia, my guardian angels for the day. They welcomed me with such warmth and hospitality, it was as if they were greeting a long-lost friend. They showed me to a locker, provided me with a plush robe that felt like a hug, and offered me full use of the spa facilities. The steam room was a particular delight, enveloping me in a soothing eucalyptus-scented mist that seemed to melt away the stress of travel. As I sipped orange infused water and came back to life, I couldn't help but reflect on the unexpected turn my day had taken. What started as a travel-weary nightmare had transformed into a serene interlude, thanks to the kindness and attentiveness of Jonathan and Sophia. Their acts of hospitality, though seemingly small, were monumental to me. They reminded me of why the Four Seasons is such an esteemed hotel chain, where the quality of service and attention to detail are unparalleled. So, kudos to the Four Seasons Hotel Seattle for employing such extraordinary individuals. Jonathan and Sophia, you are the epitome of what it means to provide exceptional guest service. Your kindness turned a weary traveler's day around, and for that, I am eternally grateful. The Four Seasons may have been fully booked, but in the end, I received the most luxurious and rejuvenating experience without ever stepping foot into a room.

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