Delta Hotels by Marriott Orlando Lake Buena Vista

“They now charge for parking.”

Great hotel except they charge $20 for parking now. Sad it is not clearer on the website. I would have given it 5 stars except for the parking. October there was no charge for parking. Now the value is only ok. Clean and safe hotel though. Gggggggggggggg

“Worst bed I’ve ever tried to sleep in!”

This is unlike the other Delta hotels out there. It’s a retrofit of an older property but the rooms are still outdated. It wasn’t what I expected being a Marriott property. I imagine this is reflected in the property’s lower price. The beds were absolutely horrific! Very very hard and pillows o... more

This is unlike the other Delta hotels out there. It’s a retrofit of an older property but the rooms are still outdated. It wasn’t what I expected being a Marriott property. I imagine this is reflected in the property’s lower price. The beds were absolutely horrific! Very very hard and pillows offered no support. We were only there for 7 hours to sleep before an early flight and needless to say with the terrible beds absolutely no sleep was had. I wish I had slept in the car. The rest of the room was fine. Pool area looked nice, it was quiet, and the hotel smelled good. If you can handle very hard beds, the price is great for the location. Beware the nightly parking charge of $20!

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“Great location with poor service and amenities.”

Upon check in, the person who checked me in had very little familiarity with how Marriott rewards works. She told me I would not be charged for parking and yet I was charged and had to take time to fix the folio. The pantry for Platinum members was not at all stocked. Most items were empty, inc... more

Upon check in, the person who checked me in had very little familiarity with how Marriott rewards works. She told me I would not be charged for parking and yet I was charged and had to take time to fix the folio. The pantry for Platinum members was not at all stocked. Most items were empty, including an empty freezer and refrigerator. The coffee machine was very nice except the coffee brewed at room temperature and there was no sugar to be found anywhere. The room itself was adequate and the location is terrific. It definitely is not up to Marriott standards though.

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“Not the best experience for us, maybe next time will be different.”

Not the best experience for us, maybe next time will be different. One of the two elevators was not working, so imagine the delays when 1 elevator is servicing 7 floors. No room service or even a menu for the restaurant downstairs. Despite asking for a quiet room upon check in, we were assigne... more

Not the best experience for us, maybe next time will be different. One of the two elevators was not working, so imagine the delays when 1 elevator is servicing 7 floors. No room service or even a menu for the restaurant downstairs. Despite asking for a quiet room upon check in, we were assigned room 418 right by the elevator and with the broken elevator needless to say how loud the people waiting were. The hotel price is reasonable, the rooms have no microwave nor mini bar. Kudos to housekeeping because no matter where you looked EVERYTHIG was clean.

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